CreateProcessAsUser Failure

Hi all,
I was trying with a simple workflow having only 2 tasks. The first task is a mailing task and the other is End task.
something happened wrong and the log files
iwutild.log showing following error.
[Wed Mar 21 00:41:16 2007] Error: CreateProcessAsUser failure user=USLAXCMSDEV\paragb; argcount=7; errCode=193; cmd=D:\Programs\Interwoven\TeamSite/iw-perl/bin/iwperl

\Programs\Interwoven\TeamSite/local/config/wft/iw_solution_email.ipl -t End 542 543 \default\main\US\Web\en\WORKAREA\Publisher templatedata\Viewers\ViewerPage\data\locale3

In the first task (Email task) the mail is send using iw_solution_email.ipl.
As this is fails but the server continiously trying to execute above command in background by an interval of 1 minute and as it fails the result is appearing into the log files. So the logs are getting stretched

The same thing happens with iwjoberrors.log and iwevents.log files.

Any pointers about this situation?
Why this problem is occured? what is needed to stop the background process.

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Adam Stoller

Hi all,
I was trying with a simple workflow having only 2 tasks. The first task is a mailing task and the other is End task.
something happened wrong and the log files
iwutild.log showing following error.
[Wed Mar 21 00:41:16 2007] Error: CreateProcessAsUser failure user=USLAXCMSDEV\paragb; argcount=7; errCode=193; cmd=D:\Programs\Interwoven\TeamSite/iw-perl/bin/iwperl \Programs\Interwoven\TeamSite/local/config/wft/iw_solution_email.ipl -t End 542 543 \default\main\US\Web\en\WORKAREA\Publisher templatedata\Viewers\ViewerPage\data\locale3

In the first task (Email task) the mail is send using iw_solution_email.ipl.
As this is fails but the server continiously trying to execute above command in background by an interval of 1 minute and as it fails the result is appearing into the log files. So the logs are getting stretched

The same thing happens with iwjoberrors.log and iwevents.log files.

Any pointers about this situation?
Why this problem is occured? what is needed to stop the background process.

To stop the process from happening - manually transition the task using iwcallback (or iwtaskselect?) - as you only have two tasks, that should also remove the job - hopefully that will stop the process from trying over and over again to execute. If not, you'll probably have to restart TS (stop/start) - if the problem persists, you'll have to take TS down, remove the workflow store, and then restart TS.

Did you remember to configure PT's in the task-level variables for the iw_solution_email.ipl script to use?
Have you verified that those PT's work?

pdasarat

Hi all,
I was trying with a simple workflow having only 2 tasks. The first task is a mailing task and the other is End task.
something happened wrong and the log files
iwutild.log showing following error.
[Wed Mar 21 00:41:16 2007] Error: CreateProcessAsUser failure user=USLAXCMSDEV\paragb; argcount=7; errCode=193; cmd=D:\Programs\Interwoven\TeamSite/iw-perl/bin/iwperl \Programs\Interwoven\TeamSite/local/config/wft/iw_solution_email.ipl -t End 542 543 \default\main\US\Web\en\WORKAREA\Publisher templatedata\Viewers\ViewerPage\data\locale3

In the first task (Email task) the mail is send using iw_solution_email.ipl.
As this is fails but the server continiously trying to execute above command in background by an interval of 1 minute and as it fails the result is appearing into the log files. So the logs are getting stretched

The same thing happens with iwjoberrors.log and iwevents.log files.

Any pointers about this situation?
Why this problem is occured? what is needed to stop the background process.

This is because the user doesn't have access rights to execute this command. Since this is an external task, the utild process tries to impersonate this user and it fails. Check your iwutild.cfg and ensure that this .ipl is added to the cfg. For some this might work without any issues, as the user itself might have "act as a part of OS" or "log on locally" rights set on the box.

Can you also try to add .exe to the end of your perl command.

Read Page 38 on TeamSite Admin guide on "Working with Utility Daemon"

-Pradeep

MAK

Hi,

I think Pradeep has given a solution but alternatively you can try the following in your iw.cfg. if you do not want to use impersonate.

[authentication]
impersonate_without_password=false

Myself looking for more information on impersonation..Pradeep can you guide me to some documentation or the admin guide is the only place.

Regards,
Moiz
TeamSite 6.7.1 / Win2K3

Valentine

Any more updates on that issue?

I've already added impersonate without passwords option to the iw.cfg and
added the external task script to the iwutild.cfg file.

Still getting the same error.

dapcook

I'm gonna bump since page 38 is not providing me an solutions..

my iwutild.log file says :
[Tue Aug 28 13:49:51 2007] Error: CreateProcessAsUser failure user=KUHA\dcook2; argcount=6; errCode=2; cmd=$iwhome/iw-perl/bin/iwperl.exe $iwhome/local/KUMED/er_od_deploy.ipl staging 131808 131819 \default\main\internet\WORKAREA\work templatedata\Forms\Article\data\item_2208.xml

my iwutild.cfg says :

name="iwpt_compile"
path="C:\Interwoven\TeamSite\bin\iwpt_compile.ipl"
script="C:\Interwoven\TeamSite\iw-perl\bin\iwperl.exe"/>

name="emergencydeploy"
path="c:\Interwoven\TeamSite\local\kumed\er_od_deploy.ipl"
script="c:\Interwoven\TeamSite\iw-perl\bin\iwperl.exe"/>

Any suggestions?

Thanks,
Dave

dapcook

I am creating a brand new workflow with workflow modeler.
It has 1 user task and 1 external task that runs an IPL which I have tested outside of the workflow and the script runs successfull. But when I run this inside of workflow the iwutild.log file gives me an error

Tue Aug 28 13:49:51 2007] Error: CreateProcessAsUser failure user=KUHA\dcook2; argcount=6; errCode=2; cmd=$iwhome/iw-perl/bin/iwperl.exe $iwhome/local/KUMED/er_od_deploy.ipl staging 131808 131819 \default\main\internet\WORKAREA\work templatedata\Forms\Article\data\item_2208.xml

I have seen 1 thread here that says look at page 38 of the Admin manual, but that does not provide me any solution. I am at a loss for how to get around this and would appreciate any assitance. I can't imagine I'm the only person who gets this.'

Thank you

anisha

I am having similar issue. Does anyone know the resolution for this issue?
thank you.

Adam Stoller

I am creating a brand new workflow with workflow modeler.
It has 1 user task and 1 external task that runs an IPL which I have tested outside of the workflow and the script runs successfull. But when I run this inside of workflow the iwutild.log file gives me an error

Tue Aug 28 13:49:51 2007] Error: CreateProcessAsUser failure user=KUHA\dcook2; argcount=6; errCode=2; cmd=$iwhome/iw-perl/bin/iwperl.exe $iwhome/local/KUMED/er_od_deploy.ipl staging 131808 131819 \default\main\internet\WORKAREA\work templatedata\Forms\Article\data\item_2208.xml

I have seen 1 thread here that says look at page 38 of the Admin manual, but that does not provide me any solution. I am at a loss for how to get around this and would appreciate any assitance. I can't imagine I'm the only person who gets this.'

Thank you

What version of TS are you using? 6.7.1 or 6.7.1 SP1 (it makes a difference - and that is why you should always include such information when making an initial post like this)

Check the Release Notes and Admin guide for the version you are using - you will, if I recall correctly, need to make some changes to the iw.cfg file and possibly the iwutild.cfg file - in order for the impersonation functionality to work for your externaltask scripts.