Unable to use OD GUI

New install (TeamSite 6.7.1, then OD 6.1, then OD AdminService)

Version: 6.1.0.0.0 Build 56030 Interwoven 20060325 of OD

When I try to log into the GUI I get this:

Failed to locate Access Service ; nested exception is: java.net.ConnectException: Connection refused: connect

With 6.1, there is not a separate install of for the access service.

Not much of interest in the logs:
I see a bunch of the Unable to connect to the IWOV JNDI provider errors in the access service logs, nothing else.

Anything jump out to anyone ?

Tips/Pointers/RTFMs appreciated

Andy

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nipper

A little more info, I did notice posts about collisions on libeay32.dll and made the change to the path (to push the interwoven one first), rebooted and get the same error in the GUI.

This is in the OD AdminServer Log:

ODAccessSvcAuthen.authenticate(SimpleIdentity[ username=aknipp domainname=llc rolename=od-admin])
Locate the Access Service with parms: ODAccessSvcUserSession{com.interwoven.opendeploy.ui.ODAccessSvcUserSessionFactory$FrameworkAccSvcSessionAdapter [ host=PHX-52N-CMSP01; port=12973; transport=http;] serviceName=null; username=null; domainname=null; fullname=null; rolename=null; appData=null; locale=null; appContext=null; server=null; lifeTime=null;

In ASClientSetup.locateAccessService()
Got property adminHome: d:\INTERW~1\ADMINS~1
URL string http://PHX-52N-CMSP01:12973/iw/services/csf/1.1/accessservice
Call locator for CSF Access service
Back from locate Access Service call

Call Access Service to get its version

**ERROR** RemoteException
** Message: ; nested exception is:
java.net.ConnectException: Connection refused: connect
2007-03-23 15:59:38 - Authentication error: user=aknipp; domain=llc; role=od-admin
localHostName: phx-52n-cmsp01
Get Access Service hostname from framework.properties file
Using Access Service hostname: PHX-52N-CMSP01
Get Access Service port number from framework.properties file
Using Access Service port number: 12973
Get Access Service transport type from framework.properties file
Using Access Service transport type: http
Get Access Service authen server from framework.properties file
Using Access Service authen server: localservice
Get Access Service login life time from framework.properties file
Using Access Service login life time(milliseconds): 86400000
Get Access Service user locale from framework.properties file
Using Access Service user locale: en_US
iwov_auth_PHX-52N-CMSP01

MAK

hi ,

Hope you have added the user to od-admin role, use the commad line to do that.
Also this looks like a windows implementation, so ensure to use domain\username.

Migrateduser

I just went through the same problems yesterday.

As long as you Interwoven AccessService is running then you can try the following.

The bootstrap user that was selected during install (Administrator in my case, I used the default) was disabled on the server and it was also neutered (some privilages were removed on the Windows 2003 server) that prevented it from working properly.

I selected a more powerful bootstrap user, and was then able to login.

One way of testing if your bootstrap user is to login to the server (Remote Desktop or physically on the server) and try to run a simple command like "iwodauthorize -r list od-user". If it gives you an authorization error, then that user doesn't have the proper setup on the OS.

Migrateduser

I believe you can change the bootstrap user by editing the \iw-home\OpenDeployNG\etc\deploy.cfg file. There is an entry in that file that can be changed.

Deploy.bootStrapUserName: xxxxx\xxxxx