nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reason for content store frozen !!!

Ambuj

Hi,

Our content store got frozen due to some reason.

May be somebody kicked off some batch file by mistake.

Now can we check what was the reason and when did it happen?

Any information in logs?

Thanks & Regards,
Nitesh Ambuj Smiley Happy

Find more posts tagged with

Comments

Frederik

we have ts6.5 on Solaris. Both the iwevents.log and iwtrace.log are mentioning a freeze. Our iwevents.log says:

[html] Freeze < which="" store="">[/html] So no reason, but you can find the guilty user.

Migrateduser

Yes, please look at the iwtrace.log and iwevents.log. It will usually tell you the reason. Low disk space? Corrupt backing store?

Adam Stoller

Hi,

Our content store got frozen due to some reason.

May be somebody kicked off some batch file by mistake.

Now can we check what was the reason and when did it happen?

Any information in logs?

Thanks & Regards,
Nitesh Ambuj

Try running iwstat -c

Ambuj

we have ts6.5 on Solaris. Both the iwevents.log and iwtrace.log are mentioning a freeze. Our iwevents.log says:

[html] Freeze < which="" store="">[/html] So no reason, but you can find the guilty user.

iwtrace.log says...

*****************************************

[Wed Apr 11 09:30:44 2007] TEnvironment::Flush flushed 0, unlinked 0
[Wed Apr 11 09:30:44 2007] TEnvironment::Flush flushed 0, unlinked 0
[Wed Apr 11 09:30:44 2007] TEnvironment::Freeze freeze until Thu Apr 10 09:30:44 2008
[Wed Apr 11 09:30:45 2007] TEnvironment::Freeze freeze until Thu Apr 10 09:30:44 2008
[Wed Apr 11 09:31:51 2007] TEnvironment::Freeze extend freeze to Thu Apr 10 09:31:51 2008
[Wed Apr 11 09:31:51 2007] TEnvironment::Freeze extend freeze to Thu Apr 10 09:31:51 2008
[Wed Apr 11 10:49:13 2007] TEnvironment::Thaw
[Wed Apr 11 10:49:13 2007] TEnvironment::Thaw
[Wed Apr 11 11:39:23 2007] TEnvironment::Thaw

********************************************

While iwevents.log says..

********************************************

[Wed Apr 11 09:29:32 2007] eucom\mullert editor Lock \default\main\boc\isp\industrial\uk\external\bocindustrial_new\WORKAREA\default \includes\leftnav_product_info.asp 0x0000100845ed4c3040002571 eucom\mullert Locked by launching edit.
[Wed Apr 11 09:29:32 2007] eucom\mullert editor Lock \default\main\boc\isp\industrial\uk\external\bocindustrial_new\WORKAREA\default \templatedata\bocindustrial\leftnav\data\dcrprelogin1164396039284 0x0000100845edb23340002e32 eucom\mullert Locked by launching edit.
[Wed Apr 11 09:30:45 2007] SYSTEM master Freeze 99999999 -
[Wed Apr 11 09:31:51 2007] SYSTEM master Freeze 99999999 -
[Wed Apr 11 10:49:13 2007] seuk3intwts02\Administrator master Thaw -

****************************************

Both of these doesn't tell as what was the reason...

Ambuj

Try running iwstat -c

iwstat would give the current status and as the store is thawed it won't say it as frozen... I want to know the reason as why it got frozen.. ??

BTW, below is the output of iwstat -c

*****************************************

Store Status
default Running
workflow Running

ID Thread User Duration Store Operation
0x2e5715 0xed4 seuk3intwts02\Administrator 0.000 - GetServerStatus

Cache Active Dirty To Purge Available
default 26646 0 0
workflow 42 0 0
Total 26688 0 0 3312

*******************************************

CRB

maybe there is some process which you dont know about and it orders teamsite to freeze ? such us back up or something that runs when it supposes not to run?

Adam Stoller

iwstat would give the current status and as the store is thawed it won't say it as frozen... I want to know the reason as why it got frozen.. ??

I was suggesting you run the command while the server is in a frozen state.

Ambuj

I was suggesting you run the command while the server is in a frozen state.

Ok, but now there's now way to find as why it happened?

Adam Stoller

[Wed Apr 11 09:30:45 2007] SYSTEM master Freeze 99999999 -

Ok, but now there's now way to find as why it happened?

My bad - if I had looked closer at the log entry I would have realized that this is not a system-resource freezing (in which case iwstat would show you that I believe) - but clearly some programmatic (or manual) freezing of the backing store.

Does it always seem to freeze / thaw at around the same time on the same day(s)?

If so - it's probably a scheduled event - like backups - in which the store is being frozen to perform the backups (correct procedure) and then being un-frozen after the backups are done.

If it's happening at random times on random days - then it's someone with administrative and/or Master privileges who is running it - and I'm not sure how to track that down other than contacting all the users who fit that description and asking them.

Ambuj

My bad - if I had looked closer at the log entry I would have realized that this is not a system-resource freezing (in which case iwstat would show you that I believe) - but clearly some programmatic (or manual) freezing of the backing store.

Does it always seem to freeze / thaw at around the same time on the same day(s)?

If so - it's probably a scheduled event - like backups - in which the store is being frozen to perform the backups (correct procedure) and then being un-frozen after the backups are done.

If it's happening at random times on random days - then it's someone with administrative and/or Master privileges who is running it - and I'm not sure how to track that down other than contacting all the users who fit that description and asking them.

Thanks for all these informations.. We have scheduled event for backups which run on saturdays but this happened on friday itself... I suspect someone (having master/admin) access run this script by mistake...

This is the why I wanted to track as how it got frozen... I guess I should find it out in person...

Thanks & Regards,
Nitesh Ambuj

13adam13

If you are running on windows, as your signiture would imply, there is a good chance that the event logs for the OS will be informative.

If I remember correctly, there are entries in the system event log when someone freezes the system.