Email Task TS 6.7.1 (Workflow Modeler)

Amanpreet

We have a workflow which has an email task. We haven't done any changes in iw.cfg (default settings).

On initiation of workflow, when the email task executes, the sender of the email receive a mail from system administrator (postmaster@local)saying that original mail was undelivered.

Following is the content of the mail.

To: GroupName@domain.com
Subject: task [5146]: (Group Task)
Sent: Mon, 12 Nov 2007 04:23:46 -0500

did not reach the following recipient(s):

GroupName@domain.com on Mon, 12 Nov 2007 04:23:50 -0500
You do not have permission to send to this recipient. For assistance, contact your system administrator.
< server name Unknown user:GroupName@domain.com>

Now I have following questions:-
1. Is it required to configure iw.cfg. If yes then how come the sender of the email is getting above mentioned mail?
2. Does group task require any specific configuration for email task?

Adam Stoller

We have a workflow which has an email task. We haven't done any changes in iw.cfg (default settings). On initiation of workflow, when the email task executes, the sender of the email receive a mail from system administrator (postmaster@local)saying that original mail was undelivered. Following is the content of the mail. To: GroupName@domain.com Subject: task [5146]: (Group Task) Sent: Mon, 12 Nov 2007 04:23:46 -0500 did not reach the following recipient(s): GroupName@domain.com on Mon, 12 Nov 2007 04:23:50 -0500 You do not have permission to send to this recipient. For assistance, contact your system administrator. < server name Unknown user:GroupName@domain.com> Now I have following questions:- 1. Is it required to configure iw.cfg. If yes then how come the sender of the email is getting above mentioned mail? 2. Does group task require any specific configuration for email task?

In your post - are "GroupName" and "domain.com" literal or figurative (so as to not reveal the actual name of the group and domain)? I'll assume the latter.

You either need to make GroupNamedomain.com a valid dist-list mailing address on your mail server, or make an entry for GroupName in your iwhome/local/config/wft/solutions/email_map.cfg file that equates GroupName with all the actual email addresses you want it to go to, or modify the PT you are using for doing the header processing to expand GroupName into its constituent parts and evaluate each of those into real email addresses.

If you search the forums, you'll see a few threads on this topic, some even contain some code you might be able to use. Otherwise it's up to you to do the coding.