Adding to Matter Worklist

System

Hi,

I'm trying to address an issue where our users would like the matter worklist to be updated when they are moving or dragging and dropping emails from their inbox (or any Outlook folder) into a folder under a workspace. From what I've seen this is not an out of the box feature of WorkSite 8.2, but of course any workspace can be added as a recent workspace via VB code.

I have two questions:

1) Is there a setting (in the registry or on the server) which updates matter worklist based on dragging and dropping/moving emails?

2) Is there a way of monitoring the events within the Outlook filesite environment so that when a drag and drop or a move occurs, this can then trigger a VB app to add the destination workspace to the matter worklist?

Many thanks

Jimmy

jny

This is the key to use to hijack FileSite drag-n-drop import: [HKEY_LOCAL_MACHINE\SOFTWARE\Interwoven\WorkSite\8.0\FileSite]

"CustomizedImportCmd"="ProjectName.ClassName"

In using this key you would also need to be aware of the following restrictions:

- When the option "Auto Profile Emails or Documents via Drag and Drop" is enabled the above key would not get called. FileSite cannot support this use case as it has to stick to the auto-profiling logic -- to obey the option set by the end-user. (If you were to hijack the drag-n-drop in this case the core logic in FileSite would get broken.)

- The SDK unfortunately does not support interfacing with the e-mail notification dialog. What you could do is query for the import filepath (of each in-coming file) using IManExt.Import.Filename ContextItem then buffer it (store it in a collection, write it to a temp file, reg key, etc.) then compare it to the next file. This should happen before invoking the ImportCmd or the IManFileSaveCmd Object.

Dim sCurPath As String sCurPath = mContext(IManExt.Import.Filename) ' TODO: buffer sCurPath ' Validate sCurPath is not the buffered path before executing the ImportCmd/IManFileSaveCmd Object

- Currently the SDK does not support a mechanism to detect e-mail attachments when the import is through drag-n-drop; that is the CustomizedImportCmd name is used in the reg key to hijack drag-n-drop import into FileSite if the e-mail does not have any attachments. In the case of an e-mail drag-n-drop import with attachments, our source code internally detects the presence of attachments, and when present, calls the SaveEmailCmd to prompt user whether or not to save attachments. Then, the ImportCmd is internally executed thus it does not acknowledge the CustomizedImportCmd value in the registry key. Furthermore the SaveEmailCmd does not support an nrs script so that third party users may catch the command's events. Please submit an enhancement request for this at http://worksitesupport.interwoven.com/ and click on New Feature Request link.