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MBP log: Unable to access the MBPAdmins group members

shivram13

Hello

I am trying to install the mediabin asset server and start the server.

Here is what I did:

1. Installed the asset server in c:\program files\mediabin server

2. Run the MBAdminConsole.exe setting the Data directory to G:\MBDataDirectory instead of the default c:\program files\MBDataDirectory (as only G drive has considerable space to hold data) and configured database successfully.

3. Started the server from administrative tools -> services and it started with out any error.

But from MBP.log, I found that it is not able to find the MBDataDirectory/XMP.

So, I tried to copy all the folders except /ImageDB from the c:/program files/MBDataDirectory (which are /XMP, /CADIn, /CADOut, /Flip factory and /Flip factory commands directories) in to G:/MBDataDirectory

Now when I restarted again, it now shows the error

"Unable to access the MBPAdmins group members. Reason: The value passed in is not valid for the parameter"

I am not sure how to resolve this one.

Could any one advise me if I am doing wrong or how to sort this out please?

Thanks
Shivram Rajamanickam

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iwTech

Please mention the following

MediaBin Version

Database

Vin

ReportRunner.zip

msrinivas

Hello

I am trying to install the mediabin asset server and start the server.

Here is what I did:

1. Installed the asset server in c:\program files\mediabin server

2. Run the MBAdminConsole.exe setting the Data directory to G:\MBDataDirectory instead of the default c:\program files\MBDataDirectory (as only G drive has considerable space to hold data) and configured database successfully.

3. Started the server from administrative tools -> services and it started with out any error.

But from MBP.log, I found that it is not able to find the MBDataDirectory/XMP.

So, I tried to copy all the folders except /ImageDB from the c:/program files/MBDataDirectory (which are /XMP, /CADIn, /CADOut, /Flip factory and /Flip factory commands directories) in to G:/MBDataDirectory

Now when I restarted again, it now shows the error

"Unable to access the MBPAdmins group members. Reason: The value passed in is not valid for the parameter"

I am not sure how to resolve this one.

Could any one advise me if I am doing wrong or how to sort this out please?

Thanks
Shivram Rajamanickam

I ran into this recently and here is what I did:

- Uninstall MB and delete all the installation folders
- Install with the default location of MBDataDirectory
- Then move MBDataDirectory using the information provided in the documentation

HTH

shivram13

Please mention the following

MediaBin Version

Database

OS

Vin

Version: 4.6.1
Db: Oracle 9i
OS: Windows 2003 server

shivram13

I ran into this recently and here is what I did:

- Uninstall MB and delete all the installation folders
- Install with the default location of MBDataDirectory

- Then move MBDataDirectory using the information provided in the documentation

In which documentation is this information provided?

Thanks

msrinivas

Page 401 of MediaBin Asset Server Admin Guide Release 4.6.1

HTH

shivram13

I tried as what msrinivas said, like stopping the server and completely uninstalling the installation folders in c:\program files.

Now I installed with the default MBDataDirectory (c:\program files\Mediabin server\MBDataDirectory) and completed successfully.

But still after starting the server and looking at the logs, it produces the same error.

Here is the complete thing which shows up in the MBP logs file

11/20/07 10:08:47 ******************** MediaBin Server Version MediaBin 4.6.1 Build 7 starting. ********************
11/20/07 10:08:47 Service account user: [server name]\mediabinuser
11/20/07 10:08:57 Repository initialized ok.
11/20/07 10:08:57 Warning: Missing directory: \\[server name]\MBDataDirectory\AGS Command Files.
Some functions may not be available.
11/20/07 10:08:57 Setting ImageDb to \\[server name]\MBDataDirectory\ImageDB
11/20/07 10:08:57 Attached to an Oracle database
11/20/07 10:08:58 Unable to access the MBPAdmins group members. Reason: The value passed in is not valid for the parameter

I am now completely puzzled what it is trying to do. Whats going wrong here?

Cuold any one please try to sort this out?

Thanks
Shiv

shivram13

It looks like the browser has chopped my post as it thinks my server name specified as a html tag.

So, here we go, I have copied my previous post with changing the server name in it.

-----------

I tried as what msrinivas said, like stopping the server and completely uninstalling the installation folders in c:\program files.

Now I installed with the default MBDataDirectory (c:\program files\Mediabin server\MBDataDirectory) and completed successfully.

But still after starting the server and looking at the logs, it produces the same error.

Here is the complete thing which shows up in the MBP logs file

11/20/07 10:08:47 ******************** MediaBin Server Version MediaBin 4.6.1 Build 7 starting. ********************
11/20/07 10:08:47 Service account user: [server name]\mediabinuser
11/20/07 10:08:57 Repository initialized ok.
11/20/07 10:08:57 Warning: Missing directory: \\[server name]\MBDataDirectory\AGS Command Files.
Some functions may not be available.
11/20/07 10:08:57 Setting ImageDb to \\[server name]\MBDataDirectory\ImageDB
11/20/07 10:08:57 Attached to an Oracle database
11/20/07 10:08:58 Unable to access the MBPAdmins group members. Reason: The value passed in is not valid for the parameter

I am now completely puzzled what it is trying to do. Whats going wrong here?

Cuold any one please try to sort this out?

Thanks
Shiv

shivram13

It looks like the browser has chopped my post as it thinks my server name specified as a html tag.

So, here we go, I have copied my previous post with changing the server name in it.

-----------

I tried as what msrinivas said, like stopping the server and completely uninstalling the installation folders in c:\program files.

Now I installed with the default MBDataDirectory (c:\program files\Mediabin server\MBDataDirectory) and completed successfully.

But still after starting the server and looking at the logs, it produces the same error.

Here is the complete thing which shows up in the MBP logs file

11/20/07 10:08:47 ******************** MediaBin Server Version MediaBin 4.6.1 Build 7 starting. ********************
11/20/07 10:08:47 Service account user: [server name]\mediabinuser
11/20/07 10:08:57 Repository initialized ok.
11/20/07 10:08:57 Warning: Missing directory: \\[server name]\MBDataDirectory\AGS Command Files.
Some functions may not be available.
11/20/07 10:08:57 Setting ImageDb to \\[server name]\MBDataDirectory\ImageDB
11/20/07 10:08:57 Attached to an Oracle database
11/20/07 10:08:58 Unable to access the MBPAdmins group members. Reason: The value passed in is not valid for the parameter

I am now completely puzzled what it is trying to do. Whats going wrong here?

Cuold any one please try to sort this out?

Thanks
Shiv

what these MBPAdmins group members are and where is it stored? why it is not able to access? How to find the value passed as it says it is not valid?

shiv

msrinivas

MBPAdmins is a MediaBin internal group. I would suggest that you open a support case to get this resolved.

iwTech

Hi Shivram

I faced a kind of similar situation , Let me explain it , It may help

I was installing MediaBin 4.5.2.5 on Oracle , (MB 4.5.2 only support SQL.)
But Special patch from interwoven to support Oracle 9i

MediaBin 4.5.2 /Windows Client /Ent Mgr /Hot Folder (Win 2003 EE -Server I)
Web Client /Web [font=Book Antiqua][color=#000000]Services ( Win 2003 EE -Server II)[/font]

Oracle 9i ( Sun Solaris -Server III)

[/color]

I worked with Interwoven Engineering team for two days to find the issues ,
Finally I found the bug , We instilled Oracle Client Software , that cause the bug

I should install the Oracle full client software in Machine to support MB on Oracle

My recommendation

Sorry , Again do a clean installation
Clean the installation directory , some file from Common Files folder too
Clean your Registry Entries

Install Oracle Full Client version , Check your ODBC and see the connection
Install all the pre requisite software’s , Login as the Admin to the box ,
(Same privileges to Oracle database too), install Media Bin Server software

Update the results

Vin

lyman

The Oracle install involves configuration of the database and running a standalone utility (MBAdminConsole). The error message is suggestive that the second step was not correctly performed. It is looking for data that should be stored in the MBSettings database table, a table that is set in the code portion of the install isntrcutions and not in the database scripts.

Your install logs should also provide ints as to what might have gonbe wrong.

Cheers,

Lyman

shivram13

The Oracle install involves configuration of the database and running a standalone utility (MBAdminConsole). The error message is suggestive that the second step was not correctly performed. It is looking for data that should be stored in the MBSettings database table, a table that is set in the code portion of the install isntrcutions and not in the database scripts.

Your install logs should also provide ints as to what might have gonbe wrong.

Cheers,

Lyman

I dont think so. The MBSettings table is populated correctly with the configuration details enteretd and I can not find any error in the install.log and it finally ends with 'configuration complete' message.

Shiv

shivram13

Hi Shivram

I faced a kind of similar situation , Let me explain it , It may help

I was installing MediaBin 4.5.2.5 on Oracle , (MB 4.5.2 only support SQL.)
But Special patch from interwoven to support Oracle 9i

MediaBin 4.5.2 /Windows Client /Ent Mgr /Hot Folder (Win 2003 EE -Server I)
Web Client /Web [font=Book Antiqua][color=#000000]Services ( Win 2003 EE -Server II)[/font]
Oracle 9i ( Sun Solaris -Server III)
[/color]

I worked with Interwoven Engineering team for two days to find the issues ,
Finally I found the bug , We instilled Oracle Client Software , that cause the bug
I should install the Oracle full client software in Machine to support MB on Oracle

My recommendation

Sorry , Again do a clean installation
Clean the installation directory , some file from Common Files folder too
Clean your Registry Entries

Install Oracle Full Client version , Check your ODBC and see the connection
Install all the pre requisite software’s , Login as the Admin to the box ,
(Same privileges to Oracle database too), install Media Bin Server software
Update the results

Vin

Hi Vin

I have already installed the Oracle client in the server. What is supposed to be the difference between the Oracle client which I installed and the full client installation?

Is that the same error happened to you?

Thanks
Shiv

iwTech

The error was almost similar like, could not complete the installation

First , I installed Oracle instant client and I could not connect to database running on Solaris.
Later , I installed oracle full client and I am able to connect to remote database.

Oracle Instant Client allows you to run your applications without installing the standard
Oracle client (full client) or having an ORACLE_HOME.

Are you able to connect your database through System DSN
Vin

lyman

Please post the precise details of the ODBC driver you are using to attach to the Oracle DB. Note, for example, that in the configuration options you must check the box that says "procedures return results" for example. There are more things to check spelled out in the documentation.

Cheers,

Lyman Hurd

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