TS Report Install user and tsreport.xml password

We've got TS 6.5 SP2 on Unix. How can you tell what user was used to install TS report ?

In the tsreport.xml file under "database", where's the user's password stored ? TS Report is currently unusable. What's the proper way to restart it ? How do I check if the event subsystem is working ?

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motlnt

try to look into the TS Report Install logs.
That might help.

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Interwoven certified consultant
TS 6.7.1 on RedHat Linux

John742

Reporting does not store it's DB password in clear text within the connection string like other interwoven DB schema's. This is stored in a encrypted file under the reporting install directory. To make changes to this, Interwoven has provided a CLT - "iwconfigtsreport" look up it's usage and attributes in the CLT guide. Since I assume you have some sort of backend RDBMS supporting Eventsubsystem. The easiest way to validate is to check for persistance of events within the TSEventsubsys DB. Is search installed and working? And if so is it being updated? If answers to both questions are yes, then eventsubsystem is working. otherwise please provide more information.