EAExtractorException

One of the great things about 6.7.1 SP1 is the variety of new error messages that it allows one to experience.

After clicking Save & Close on the single file tagger UI, I got the error "tagui.error.EAExtractorException". Thankfully, the boffins in the IWOV product development group realised that such a description would be less than helpful, so they provided the more verbose form of the error in the details: "Root cause:
BackendAdaptor exception occurred while retrieving metadata. [null ]".

I haven't applied Patch 1 yet, but none of the resolved defects listed in its release notes. I don't see anything unusual when I check the file properties for that file. The error is consistently duplicable on that file, but not on others.

Unfortunatley, the log entry is equally uninformative:
2007-11-30 16:18:21,625 [http-8080-Processor23] ERROR com.interwoven.ui.tagui.util.EAExtractor (IRONWORK-T8GV05\Administrator commandID iw.tagui.save) - BackendAdaptor exception occurred while retrieving metadata for file vpath: //ironwork-t8gv05/default/main/MYBRANCH/DEV/WORKAREA/integration/templatedata/www/BasicPage/data/Employer/index

Has anyone else ever seen this error?

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Comments

nipper

I have seen similar (not exactly the same) errors with the tagger UI and a dir that has a period in it. It does not look like that is the case here. I am curious if you have tried it on files that do have an extension (blah.xml or blah.dcr)

sivaramiyer

I m also getting the same exception
TS 6.7.1 SP1
MT 4.1.2

I have Tagger GUI configured inside teamsite, which has one of the multi select list fields that gets populated by MT, if the user selects/deselects any value for this field - the ui does not gets saved. Moreover, this seems to be happening onyl intermittently.

see the exception stack trace below. any help/pointers appreciated. thanks.

Root cause:
BackendAdaptor exception occurred while retrieving metadata. [null ]

Details...

com.interwoven.ui.tagui.util.EAExtractorException: BackendAdaptor exception occurred while retrieving metadata. [null ]
at com.interwoven.ui.tagui.util.EAExtractor.populateMetadata(EAExtractor.java:754)
at com.interwoven.ui.tagui.util.EAExtractor.extractAndSave(EAExtractor.java:181)
at com.interwoven.ui.tagui.SaveMetadataCommand.execute(SaveMetadataCommand.java:177)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:915)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:752)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:629)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:234)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:141)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

Migrateduser

Hi,

I am having the exact same issue...were you able to resolve it? Or did you have to switch back to the old tagging GUI. Thanks.