iwproxy was unable to open a connection to: teamsite:81

Hi,
After copying the templates from Teamsite 6.5 to 6.7.1 sp1 windows2003 server, I'm getting the following error message when previewing the DCRs

"Connection Failed

iwproxy was unable to open a connection to: teamsite:81
Reason: No error."

I found some posts those were similiar to my problem but did not get the appropriate solution. Can anyone ,who has alredy resolved this problem, provide me the appropriate solution?

Thanks

Port 81 is the default port used for the "customer web server" - on Windows it is usually IIS.

Do you have IIS (or some other web server) installed on your TS server box? Is it configured to be listening on port 81? Is it running?

Port 81 is the default port used for the "customer web server" - on Windows it is usually IIS.

Do you have IIS (or some other web server) installed on your TS server box? Is it configured to be listening on port 81? Is it running?

The time when we were installing Teamsite 6.7.1, IIS was detected and we kept it with default settings. Right now I'm not sure about the IIS is running or not but the following web services, i think these are IIS services, are running

IIS Admin service, Http SSL,World wide web publishling service.

Can you tell me please from where i can confirm whether IIS is running or not?

TeamSite 6.7.1 SP1
Windows 2003 SP1 Enterprise Edition
IIS 6.0

Bhargav Coca

YOu can check the services if IIS is runing or not look for "IIS Admin Service". Or you can open control panel go to adminstrative tools-> IIS Manager and there you can see it runing. Since you said you have TS 6.7.1 make sure that IIS 6 is installed on it.

Thank you

try going to this URL:

http://teamsite:81/

do you get anything ?

try going to this URL:

http://teamsite:81/

do you get anything ?

On typing //teamsite:81 it is displaying message "Page can not be displayed".

The your web server is not running. Check IIS and see why it is not running on port 81

I checked IIS as well, it shows TCP Port 80. I changed that to 81 and the error message now is "Service Unavailable".

Please tell me what else should I check. It's very urgent, need to solve this today.

Thanks.

I checked IIS as well, it shows TCP Port 80. I changed that to 81 and the error message now is "Service Unavailable".

Please tell me what else should I check. It's very urgent, need to solve this today.

Thanks.

You changed it to 81 - good.
Did you make sure that the TSIMP_hostname user is being used for anonymous access (as opposed to the default IUSR_hostname user)?
Did you stop / start IIS?

You changed it to 81 - good.
Did you make sure that the TSIMP_hostname user is being used for anonymous access (as opposed to the default IUSR_hostname user)?
Did you stop / start IIS?

How to check if the TSIMP_hostname user is being used for anonymous access?

How to check if the TSIMP_hostname user is being used for anonymous access?

Find someone on your site who understands IIS configuration, or find and read IIS documentation. You have to go through the Manage interface and poke around (I don't remember off hand, and don't have time to look right now)

Find someone on your site who understands IIS configuration, or find and read IIS documentation. You have to go through the Manage interface and poke around (I don't remember off hand, and don't have time to look right now)

Thanks. I'll get the sys admin to check this issue.

How you got to the current state you are in bothers me. If you had TS running before and the upgrade is now failing, something else changed. Did someone install a new IIS ? Upgrade the OS ? You may want to rerun tspostreboot.pl, though I would have someone who is more familiar with TS check it out first.

You changed it to 81 - good.
Did you make sure that the TSIMP_hostname user is being used for anonymous access (as opposed to the default IUSR_hostname user)?
Did you stop / start IIS?

We changed the user for anonymous access with TSIMP_teamsite and restarted the IIS server but no success.

How you got to the current state you are in bothers me. If you had TS running before and the upgrade is now failing, something else changed. Did someone install a new IIS ? Upgrade the OS ? You may want to rerun tspostreboot.pl, though I would have someone who is more familiar with TS check it out first.

I copied the templates from Teamsite 6.5 to 6.7.1 sp1 that is new server running on Windows 2003 sp1 and IIS 6.0 was already installed. We left the default configration for IIS on the time of installation of TeamSite 6.7.1. After
copying the templates i noticed dcr's preview is not coming. It was displaying the error message on browser 'Page can not be displayed'. Then i made some changes in iw.cfg [iwproxy] section and also changed the TCP/IP port of IIS to 81. and one more change i done is changed the anonymous user to 'TSIMP_teamsite' as ghoti suggested. Restarted IIS . despite all these changes m getting "Service unavailable" error on browser when previewing the DCRs.

I copied the templates from Teamsite 6.5 to 6.7.1 sp1 that is new server running on Windows 2003 sp1 and IIS 6.0 was already installed. We left the default configration for IIS on the time of installation of TeamSite 6.7.1. After
copying the templates i noticed dcr's preview is not coming. It was displaying the error message on browser 'Page can not be displayed'. Then i made some changes in iw.cfg [iwproxy] section and also changed the TCP/IP port of IIS to 81. and one more change i done is changed the anonymous user to 'TSIMP_teamsite' as ghoti suggested. Restarted IIS . despite all these changes m getting "Service unavailable" error on browser when previewing the DCRs.

If you point your browser to http://ts-server:81/ - are you able to see anything?
If not - it's still an IIS issue. Perhaps running the tspostreboot.pl script will help (I haven't had to deal with IIS setup in a while, so I don't remember all the various places to look, steps to take)

If you point your browser to http://ts-server:81/ - are you able to see anything?
If not - it's still an IIS issue. Perhaps running the tspostreboot.pl script will help (I haven't had to deal with IIS setup in a while, so I don't remember all the various places to look, steps to take)

After typing http://server:81/ I'm getting "Service Unavailable" Error on browser. just trying to run tpostreboot.pl. What will happen will update you.

After typing http://server:81/ I'm getting "Service Unavailable" Error on browser. just trying to run tpostreboot.pl. What will happen will update you.

Make sure you run it "correctly" - I believe the usage is:

tspostreboot.pl `iwgethome` IIS

Make sure you run it "correctly" - I believe the usage is:

tspostreboot.pl `iwgethome` IIS

With this command IIS configured successfully.. but the result is same " Service unavilable" . Anything else i have to do after running tspostreboot.pl.

Hey .. i just started the "defautApplicationPool" in Applicationpool folder under IIS ,now on previewing its displaying blank screen rather than "Service Unavailable'. Are we near to the solution? Smiley Happy

You are getting closer. What works and what doesn't ?

try going to http://ts-server:81/iw-mount/default/main

what do you see ?

Friends still the issue not resolved..

We have a TeamSite6.5 running over a server and 6.7.1 on another new server. When i comparied the IIS settings for both TS servers like users and permissions, i found users and permission are not configured in TS 6.7.1, For instanse for IIS(In computer management dialog box) the IIS_WPG user was not there when we check the permission for "default web site", now we added IIS_WPG user and set the permissions as were in TS6.5, another difference we noticed for Y:\ drive have only one group available that is "everyone" but in TS6.5 one another group was there named "Teamsite web preview". When we tried to add this group for Y:\ drive to access it not allowing us to add this group even system admin is unable to add this group.

i think this might be a cause to stop previewing the dcrs.

Plz suggest what to do.

Thax

Friends still the issue not resolved..

We have a TeamSite6.5 running over a server and 6.7.1 on another new server. When i comparied the IIS settings for both TS servers like users and permissions, i found users and permission are not configured in TS 6.7.1, For instanse for IIS(In computer management dialog box) the IIS_WPG user was not there when we check the permission for "default web site", now we added IIS_WPG user and set the permissions as were in TS6.5, another difference we noticed for Y:\ drive have only one group available that is "everyone" but in TS6.5 one another group was there named "Teamsite web preview". When we tried to add this group for Y:\ drive to access it not allowing us to add this group even system admin is unable to add this group.

i think this might be a cause to stop previewing the dcrs.

Plz suggest what to do.

Thax

The permissions on the Y drive is a classic installation "gotcha".

When you do the initial installation of TeamSite - before you reboot the server - you need to:

contain white-space in the name - e.g.: avoid "Program Files")Whether or not this will have any effect on your iwproxy issue - I don't know - but you'll generally be better off for having cleaned it up.

[QUOTE=ghoti]The permissions on the Y drive is a classic installation "gotcha".

When you do the initial installation of TeamSite - before you reboot the server - you need to:

va_enabled=trueharvest_images=falseva_support_email=myemail@domain.comThanks