Import asset error

Enviroment:
TeamSite 6.7.1 Patch 3
ECM Connector 2.0
Mediabin 4.6

I have configured the ECM Connector to import asset.
When i try to import an asset i can see the list of all assets but when i click on the image to import it in TeamSite an error occurred.
Seems a permission problem, i receive an error 401 (Authorization Required) .

DETAILS EXCEPTION:

java.io.IOException: Server returned HTTP response code: 401 for URL: http://enb80104/transferfolderws/mbdir_92207200/900_700.jpg
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1152)
at java.net.URL.openStream(URL.java:1007)
at com.interwoven.ui.teamsite.ecmconnector.mediabin.ImportCommand.createTSFile(ImportCommand.java:820)
at com.interwoven.ui.teamsite.ecmconnector.mediabin.ImportCommand.importFile(ImportCommand.java:687)
at com.interwoven.ui.teamsite.ecmconnector.mediabin.ImportCommand.execute(ImportCommand.java:281)
at com.interwoven.ui.base.impl.command.CommandHandler.doExecuteCommand(CommandHandler.java:915)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandDescriptor(CommandHandler.java:752)
at com.interwoven.ui.base.impl.command.CommandHandler.tryRunCommandID(CommandHandler.java:629)
at com.interwoven.ui.base.impl.command.CommandHandler.runCommandLoop(CommandHandler.java:234)
at com.interwoven.ui.base.impl.command.CommandServlet.doGet(CommandServlet.java:163)
at com.interwoven.ui.base.impl.command.CommandServlet.doPost(CommandServlet.java:263)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.livesite.spring.hibernate.web.filter.OpenSessionsInViewFilter.doFilterInternal(OpenSessionsInViewFilter.java:141)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:77)
at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:138)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:204)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)

Can you help me?

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Comments

msrinivas

Does the guest user that you are using to connect to MB have correct permissions on the workarea where you are trying to import?

stacked bar.bmp

cliff1

In the IIS instance hosting the MB web services, you need to make sure the transfer folder (transferfolderws) allows anonymous access (not windows authenticated login). The process goes as follows:

1. User selects image (possible with transformation) to download in TeamSite.
2. MediaBin web services stages the file (rendition) to the IIS transfer folder and returns the URL to TeamSite.
3. The TeamSite code uses a standard HTTP request outside of SOAP to download the file. This is done to allow for the transfer of large files -- storing large files inside of the SOAP envelope results in OutOfMemory errors in TeamSite.
4. MediaBin web services deletes the file from the transfer folder after some period of time.

If you get this error again, try copying the URL from the error message into your web browser and see if the file is displayed without prompting you for credentials. If you are prompted for credentials, the IIS settings need to be changed. In the original message on this thread, the URL was "http://enb80104/transferfolderws/mb...200/900_700.jpg". Remember that the file is deleted after a short period (perhaps 10 minutes), so the URL has a fairly short shelf life.

Hope this helps.
-Cliff

lele1

Cliff,

thank you very much, the problem were the permission on the TransferFolderWs. (we selected basic and windows, now we selected anonymous)

Now works fine.

Thank you again!!!

Raffaele