Problem accessing TeamSite

HI

Today we installed TeamSite we got Y mount also but we are enable to access it. Can any one please tell us what we must do with it.Previously we used it and Tomcat used to run on 8080 port but due to some prob we uninstall ed and again installed and we changed the port to 8090. But i think this is not the problem because after installing wegot a msg like successfull installed team site.

[SIZE=2]Default web services is stopped on our system is it useful to run teamsite. As per my knowledge i think IIS is running its enough to run TeamSite [/SIZE]

Its on windows and TeamSite is 6.7.1

Please Help us to access TeamSite

Thanks

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rahulindia

You able to see teamsite login page ? Have checked Interwoven services are running ?

_Rahul

Bhargav Coca

Divya,
Did you get this resolved? If i were you i would start from logging on the box as local administrator and then check if IIS is working fine, then i would see the permissions at each level. Then check all services, then i would check logfiles if some thing is not typical. Then i wouls login using

http://localhost/

to login as administrator and see if it works, Let us know who you resolved it.

Thanks

moonkhanna

Also, paste your iw.cfg, iwtrace.log and iwserver.log to the post.. Maybe something wrong there

Divya_Chaparala

You able to see teamsite login page ? Have checked Interwoven services are running ?

_Rahul

ya we checked, we didn't get the login page.

The Interwoven Web Daemon was unable to contact the Interwoven Servlet Engine. The Interwoven Servlet Engine may be down, or running on an unexpected host or port.

This is the error we are facing.

Thanks

Divya_Chaparala

Divya,
Did you get this resolved? If i were you i would start from logging on the box as local administrator and then check if IIS is working fine, then i would see the permissions at each level. Then check all services, then i would check logfiles if some thing is not typical. Then i wouls login using

http://localhost/

to login as administrator and see if it works, Let us know who you resolved it.

Thanks

IIS is working fine and all the services are also running fine.

We think there is a conflict between IIS and WebDeamon

The Interwoven Web Daemon was unable to contact the Interwoven Servlet Engine. The Interwoven Servlet Engine may be down, or running on an unexpected host or port.

This is the error when we tried to access rock.

And i tried this url http://localhost/ but we got an error like Problem Loading Page

Thanks

nipper

what port is IIS running on ? It should have been changed from 80 to 81

Also, check the logs in iwhome/local/logs and iwhome/local/logs/iwui there is a servletd log there, post the end of that

Divya_Chaparala

what port is IIS running on ? It should have been changed from 80 to 81

Also, check the logs in iwhome/local/logs and iwhome/local/logs/iwui there is a servletd log there, post the end of that

Dec 7, 2007 5:11:17 PM org.apache.coyote.http11.Http11BaseProtocol init
SEVERE: Error initializing endpoint
java.net.BindException: Address already in use: JVM_Bind:8090
at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:297)

2007-12-10 09:44:38,515 [JMSBridge] ERROR com.interwoven.bridge100 () - Unable connect to IWOV JNDI provider.
2007-12-10 09:44:38,515 [JMSBridge] ERROR com.interwoven.bridge100 () - Msg: Failed to connect to JNDI provider

These are the errors in the server_out.log file.

Divya_Chaparala

HI

Today we installed TeamSite we got Y mount also but we are enable to access it. Can any one please tell us what we must do with it.Previously we used it and Tomcat used to run on 8080 port but due to some prob we uninstall ed and again installed and we changed the port to 8090. But i think this is not the problem because after installing wegot a msg like successfull installed team site.

[SIZE=2]Default web services is stopped on our system is it useful to run teamsite. As per my knowledge i think IIS is running its enough to run TeamSite [/SIZE]

Its on windows and TeamSite is 6.7.1

Please Help us to access TeamSite

Thanks

iwserver.log

These are the errors in this file
ERROR: no valid submit config file found in the current configuration (C:\PROGRA~1\INTERW~1\TeamSite\local\config\submit.cfg, C:\PROGRA~1\INTERW~1\TeamSite\config\submit.cfg, C:\PROGRA~1\INTERW~1\TeamSite\local\config\submit.cfg) (2)
ERROR: no valid autoprivate file found in the current configuration (C:\PROGRA~1\INTERW~1\TeamSite\local\config\autoprivate.cfg, C:\PROGRA~1\INTERW~1\TeamSite\config\autoprivate.cfg, C:\PROGRA~1\INTERW~1\TeamSite\local\config\autoprivate.cfg) (2)
OS Version: NT 5.2 (build 3790) Service Pack 2

This is the error in

servleted_out.log

file.

Dec 7, 2007 5:11:17 PM org.apache.coyote.http11.Http11BaseProtocol init
SEVERE: Error initializing endpoint
java.net.BindException: Address already in use: JVM_Bind:8090
at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:297)
2007-12-10 09:44:38,515 [JMSBridge] ERROR com.interwoven.bridge100 () - Msg: Failed to connect to JNDI provider

Please hepl us to resolve this problem
Thanks

Adam Stoller

iwserver.log
These are the errors in this file
ERROR: no valid submit config file found in the current configuration (C:\PROGRA~1\INTERW~1\TeamSite\local\config\submit.cfg, C:\PROGRA~1\INTERW~1\TeamSite\config\submit.cfg, C:\PROGRA~1\INTERW~1\TeamSite\local\config\submit.cfg) (2)
ERROR: no valid autoprivate file found in the current configuration (C:\PROGRA~1\INTERW~1\TeamSite\local\config\autoprivate.cfg, C:\PROGRA~1\INTERW~1\TeamSite\config\autoprivate.cfg, C:\PROGRA~1\INTERW~1\TeamSite\local\config\autoprivate.cfg) (2)
OS Version: NT 5.2 (build 3790) Service Pack 2

This is the error in
servleted_out.log
file.

Dec 7, 2007 5:11:17 PM org.apache.coyote.http11.Http11BaseProtocol init
SEVERE: Error initializing endpoint
java.net.BindException: Address already in use: JVM_Bind:8090
at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:297)
2007-12-10 09:44:38,515 [JMSBridge] ERROR com.interwoven.bridge100 () - Msg: Failed to connect to JNDI provider

Please hepl us to resolve this problem
Thanks

The errors about submit.cfg and autoprivate.cfg you can ignore (but you should probably configure them)
The error about port 8090 already being used is the one you need to examine more closely - what is using port 8090?
If it can be configured to use a different port - great, if not, then you have to find the setting in TeamSite for what's trying to use port 8090 and change that.

nipper

Yea, and the last error about the JDNI provider can also be ignored.

Divya_Chaparala

The errors about submit.cfg and autoprivate.cfg you can ignore (but you should probably configure them)
The error about port 8090 already being used is the one you need to examine more closely - what is using port 8090?
If it can be configured to use a different port - great, if not, then you have to find the setting in TeamSite for what's trying to use port 8090 and change that.

We are using 8090 for Tomcat

Adam Stoller

We are using 8090 for Tomcat

For your own tomcat server, or for Interwoven's tomcat server?

Divya_Chaparala

For your own tomcat server, or for Interwoven's tomcat server?

For tomcat server now we changed to 9999 and we installed and uninstalled it for 5 times from past 10 days but we are facing the same problem and we dnt know whats the reason for this?

Divya_Chaparala

For your own tomcat server, or for Interwoven's tomcat server?

We are using for interwoven tomcat server

Adam Stoller

We are using for interwoven tomcat server

So - what else on that server is listening on port 8090? There was apparently a conflict there when you started this thread - what was it?
For that matter, what else do you have running on that server besides Interwoven products?

Valentine

For tomcat server now we changed to 9999 and we installed and uninstalled it for 5 times from past 10 days but we are facing the same problem and we dnt know whats the reason for this?

Are you sure that you are talking about the Interwoven Tomcat, not your own installation?