Initial Config Severe Error

Sandhya Elenjeril

Hello,

I am trying to set up the AppWorks Gateway on a local dev machine. I have installed OTDS 10.5 on this box, and am trying to connect AppWorks Gateway to it using the Settings tab. I get the following errors from Tomcat logs on click of the Save Changes button:

Nov 27, 2013 7:30:31 PM org.apache.catalina.core.StandardWrapperValve invoke
SEVERE: Servlet.service() for servlet [RESTServletV1] in context with path [/gateway] threw exception
java.lang.NullPointerException
    at com.opentext.otds.client.OtdsClientBase.getResource(OtdsClientBase.java:2516)
    at com.opentext.otag.rest.settings.OtdsInstaller.getOrCreateResource(OtdsInstaller.java:288)
    at com.opentext.otag.rest.settings.OtdsInstaller.createOtdsResource(OtdsInstaller.java:261)
    at com.opentext.otag.rest.settings.OtdsInstaller.connectToOtds(OtdsInstaller.java:116)
    at com.opentext.otag.rest.impl.SetupImpl.connectToOtds(SetupImpl.java:227)
    at com.opentext.otag.rest.impl.SetupImpl.doBasicConfig(SetupImpl.java:172)
    at com.opentext.otag.rest.v1.Setup.doBasicConfig(Setup.java:54)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:606)
    &c..........

Has anyone out there faced this issue?

Also, how do I safely uninstall AppWorks Gateway?!

John_Wilkinson1

This may be caused by invalid OTDS credentials.

It looks like it is checking to see if the OTAG resource exists but the connection to OTDS is non-existent. I assume you chose the 'connect to existing OTDS' options on that first settings page; did you enter the credentials of a valid OTDS admin user (i.e. a member of otadmins@otds.admin)?