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Installing and Connecting to Tempo Social

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Paul_BrousseauPaul_Brousseau
in AppWorks

Given the internal Tempo Social installation at https://social.opentext.com, what is the correct URL to access the XAPI v2 API?

Edit:

Not going to use social.opentext.com, obviously. Now attempting to install TS locally, so that I can set up my OTAG around that. Problems below...

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  • AppWorks DeveloperAppWorks Developer

    Answered on social.opentext.com:

    social.opentext.com is not running the latest version of the product. xapi/v2 is not available yet here

  • Paul_BrousseauPaul_Brousseau

    That certainly explains that. How, then, do I get access to an installation which is running a sufficient version? I am attempting to install on my own dev machine, but the guides that I'm looking at aren't as clear as I'd hope. So far, I have installed Portal 8.2 (which is apparently required for an upgrade to 8.3?), pointing to a local SQL Server 2k8R2 install, but I've only caused my Tomcat (7.0.47) installation to fail to start.

    Edit:

    OK, I found that the TS database setup didn't, well, it didn't happen. Not sure why. Went through the manual steps, and am at the point where I should be able to navigate to http://localhost:8080/portal/console. When I do, it redirects to http://localhost:8080/portal/console/c_id.vgn_system_component/d_id.d_login/flg_proclgnrq.1/, which returns with HTTP 200, but the content-length is 0. Unclear how to proceed from here. I figure I must have missed something in configuration? (I haven't installed Social Communities yet, just the base Portal.)

    Edit2:

    Found the following in Portal's logs...

    [Removed stack trace...]

    Please let me know if there's some other information which may be useful in debugging...

    Edit3:

    OK, found that I had the wrong collation set in my database. Fixing that allows me to log into the portal console, but anything I request in the left-hand column gives this error:

    type Exception report
message Servlet execution threw an exception
description The server encountered an internal error that prevented it from fulfilling this request.
exception

javax.servlet.ServletException: Servlet execution threw an exception
com.vignette.portal.website.admin.internal.control.ConsoleAuthorizationFilter.httpDoFilter(ConsoleAuthorizationFilter.java:133)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.admin.internal.control.AdminContextFilter.httpDoFilter(AdminContextFilter.java:65)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.admin.internal.control.LegacySiteConsoleURLFilter.httpDoFilter(LegacySiteConsoleURLFilter.java:94)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.admin.internal.control.FailoverManagementFilter.httpDoFilter(FailoverManagementFilter.java:62)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.enduser.filters.AuthenticationFilter.doFilter(AuthenticationFilter.java:42)
    com.vignette.portal.website.admin.internal.control.InitFrameworkFilter.httpDoFilter(InitFrameworkFilter.java:35)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.admin.internal.control.MultipartFilter.httpDoFilter(MultipartFilter.java:33)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
    com.vignette.portal.website.internal.StartupProtectionFilter.doFilterSingleInvocation(StartupProtectionFilter.java:102)
    com.vignette.portal.website.internal.SingleInvocationFilter.doFilter(SingleInvocationFilter.java:52)
    com.vignette.portal.website.internal.EnvironmentalWrapperFilter.doFilterSingleInvocation(EnvironmentalWrapperFilter.java:56)
    com.vignette.portal.website.internal.SingleInvocationFilter.doFilter(SingleInvocationFilter.java:52)
root cause

    java.lang.NoSuchMethodError: com.vignette.portal.website.admin.internal.control.AdminURLImpl.<init>(Ljavax/servlet/http/HttpSession;Lcom/vignette/portal/website/admin/internal/control/AdminURLImpl;Z)V
    com.vignette.portal.website.admin.components.vgn_system_component.ComponentFrameDisplay.render(ComponentFrameDisplay.java:184)
    com.vignette.portal.website.admin.internal.control.Controller.processRequest(Controller.java:229)
    com.vignette.portal.website.admin.internal.control.Controller.doGet(Controller.java:48)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:621)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
    com.vignette.portal.website.admin.internal.control.ConsoleAuthorizationFilter.httpDoFilter(ConsoleAuthorizationFilter.java:133)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.admin.internal.control.AdminContextFilter.httpDoFilter(AdminContextFilter.java:65)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.admin.internal.control.LegacySiteConsoleURLFilter.httpDoFilter(LegacySiteConsoleURLFilter.java:94)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.admin.internal.control.FailoverManagementFilter.httpDoFilter(FailoverManagementFilter.java:62)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.enduser.filters.AuthenticationFilter.doFilter(AuthenticationFilter.java:42)
    com.vignette.portal.website.admin.internal.control.InitFrameworkFilter.httpDoFilter(InitFrameworkFilter.java:35)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    com.vignette.portal.website.admin.internal.control.MultipartFilter.httpDoFilter(MultipartFilter.java:33)
    com.vignette.portal.website.admin.internal.control.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:61)
    org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)
    com.vignette.portal.website.internal.StartupProtectionFilter.doFilterSingleInvocation(StartupProtectionFilter.java:102)
    com.vignette.portal.website.internal.SingleInvocationFilter.doFilter(SingleInvocationFilter.java:52)
    com.vignette.portal.website.internal.EnvironmentalWrapperFilter.doFilterSingleInvocation(EnvironmentalWrapperFilter.java:56)
    com.vignette.portal.website.internal.SingleInvocationFilter.doFilter(SingleInvocationFilter.java:52)

    Edit4:

    Side note, I installed Collaborative Patch "20131213-portal82-sp3-cumulative.zip".

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