Connecting to existing OTDS failed

Ferdinand Prantl

I'm installing OTAG 1.1.5 with the local Oracle XE and an external OTDS 10.5.0, running on Tomcat 7.0.42, JDK 1.7.0_21. OTDS has the patch OTDS-1050-002 applied. The first configuring at the /gateway page ends up with this error:

Error:
Problem installing or configuring OpenText Directory Services.

This is the end of the Tomcat (catalina) log:

Feb 15, 2014 1:30:00 PM com.opentext.otag.rest.util.JsonpFilter doFilter
INFO: A warning about POST requests is expected due to jsonp filtering, and can be safely ignored.
Feb 15, 2014 1:30:00 PM com.sun.jersey.spi.container.servlet.WebComponent filterFormParameters
WARNING: A servlet request, to the URI http://vmfp-oclipse.opentext.net/gateway/v1/setup, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.
Feb 15, 2014 1:30:00 PM com.opentext.otag.api.PersistenceContext close
INFO: Closing persistence context for OTAG so it can be safely redeployed.
Feb 15, 2014 1:30:00 PM com.opentext.otag.api.PersistenceContext getEntityManagerFactory
INFO: Making an EntityManagerFactory for db persistence context "OTAG"
Feb 15, 2014 1:30:03 PM com.opentext.otds.client.OtdsRichClient <init>
INFO: OtdsRichClient constructed (http://vmfp-otds105.eng-muc.opentext.net:8080/otds-v2/services/authentication?wsdl)
Feb 15, 2014 1:30:03 PM com.opentext.otds.client.OtdsAdminClient <init>
INFO: OtdsRichClient constructed (http://vmfp-otds105.eng-muc.opentext.net:8080/otds-v2/services/authentication?wsdl)
Feb 15, 2014 1:30:03 PM com.opentext.otds.client.OtdsClientBase initializeConnectionWithRetry
INFO: initializeConnectionWithRetry(): Attempting connection #0 of 0
Feb 15, 2014 1:30:03 PM com.opentext.otds.client.UserGroupWSCallerV2 checkWebServiceResponseV2
SEVERE: No such object
Feb 15, 2014 1:30:03 PM com.opentext.otag.auth.OtdsInstaller getOrCreateResource
INFO: Created resource named OTAG
Feb 15, 2014 1:30:04 PM com.opentext.otds.client.UserGroupWSCallerV2 checkWebServiceResponseV2
SEVERE: No such object
Feb 15, 2014 1:30:04 PM com.opentext.otag.auth.OtdsInstaller createOtdsResource
SEVERE: com.opentext.otds.OtdsException: No such object
Feb 15, 2014 1:30:04 PM com.opentext.otds.client.OtdsRichClient close
INFO: OtdsRichClient closed(http://vmfp-otds105.eng-muc.opentext.net:8080/otds-v2/services/authentication?wsdl)
Feb 15, 2014 1:30:04 PM com.sun.jersey.spi.container.ContainerResponse logException
SEVERE: Mapped exception to response: 500 (Internal Server Error)
javax.ws.rs.WebApplicationException
    at com.opentext.otag.auth.OtdsInstaller.createOtdsResource(OtdsInstaller.java:277)
    at com.opentext.otag.auth.OtdsInstaller.connectToOtds(OtdsInstaller.java:120)
    at com.opentext.otag.rest.impl.SetupImpl.connectToOtds(SetupImpl.java:228)
    at com.opentext.otag.rest.impl.SetupImpl.doBasicConfig(SetupImpl.java:173)
    at com.opentext.otag.rest.v1.Setup.doBasicConfig(Setup.java:55)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:601)
    at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
    at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:205)
    at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
    at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
    at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
    at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
    at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
    at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1511)
    at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1442)
    at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1391)
    at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1381)
    at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
    at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
    at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at com.opentext.otag.rest.util.JsonpFilter.doFilter(JsonpFilter.java:67)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:99)
    at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)
    at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1023)
    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:589)
    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
    at java.lang.Thread.run(Thread.java:722)

I see the OTAG resource created in OTDS, but not the otag user partition. Creating the otag user partition by hand leads to an error that a partition with the specified name already exists. How should I continue investigating this problem? Thanks!

alex_ot

Hi Ferdinand,

OTDS 10.5 Patch 2 introduced an incompatibility with the AppWorks Gateway setup.
Currently, the AppWorks Gateway must be setup to use OTDS 10.5 or 10.5 Patch 1 PRIOR to applying Patch 2.

We will be releasing a new version of the AppWorks Gateway which solves this problem shortly and will post to the forum when it becomes available via the downloads page.

James An

Newbie question: how do I know which OTDS 10.5 I have with the AppWorks Gateway that's currently available for download?

Mike_Brigham

Any uypdate on the new version of the gateway that will resolve this issue?
I need to add Tempo Box to an existing OTDS 10.5 Patch 2 environment and am unabel to proceed until this is fixed.
Thanks

Uldis

Hi, Any ETA for AppWorks Gateway new version that supports OTDS 10.5 p2?
Thanks

alex_ot

The patch for AppWorks (1.1.6) is currently being processed for release. It should be available for download within the next 2 weeks.

Alvine AGBO

Dear Support,

I am having a likely error with OTAG using OTCS resource in OTDS.

After the settings, when I click on "Save Changes", the partition is created in OTDS but the message error "Probelm Installing or Configuring OTDS" is diplayed.

OTDS is installed on a server different from OTCS server and from OTAG server.
Could you please help? Thanks a lot.

Error Gateway Last lines:

2014-11-07 10:29:56.579 INFO com.opentext.otag.auth.OtdsInstaller - Created user partition Otag

2014-11-07 10:29:56.626 INFO com.opentext.otag.auth.OtdsInstaller - Granted otag user partition members access to OTAG

2014-11-07 10:29:56.672 INFO com.opentext.otag.auth.IdentityService - Made admin user for internal user management; id is otdsadmin@Otag

2014-11-07 10:29:56.688 INFO com.opentext.otag.auth.IdentityService - added otdsadmin@Otag to admin group for OTAG's partition

2014-11-07 10:29:56.735 INFO com.opentext.otag.auth.IdentityService - Made OTAG administrator group; id is otagadmins@Otag

2014-11-07 10:29:56.782 INFO com.opentext.otag.auth.OtdsInstaller - Made admin user; id is otag@Otag

2014-11-07 10:29:56.891 INFO com.opentext.otag.auth.OtdsInstaller - added otag@Otag to otagadmins@Otag

2014-11-07 10:29:57.016 INFO com.opentext.otds.client.OtdsRichClient - OtdsRichClient closed(http://server:port/otds-v2/services/authentication?wsdl)

2014-11-07 10:29:57.016 INFO com.opentext.otds.client.OtdsClient - OTDSClientImpl constructed. resource ID='aaaaaaaa-aaaa-aaaa-aaaa-aaaaaaaaaaaaa'

2014-11-07 10:29:57.016 INFO com.opentext.otds.client.OtdsClientBase - initializeConnectionWithRetry(): Attempting connection #0 of 0

2014-11-07 10:29:57.157 ERROR com.opentext.otds.client.WebServiceOtdsCallerV2 - Error Code=1003 message=The resource is already activated

2014-11-07 10:29:57.157 ERROR com.opentext.otag.auth.OtdsInstaller - com.opentext.otds.OtdsException: Error Code=1003 message=The resource is already activated

2014-11-07 10:29:57.157 INFO com.opentext.otds.client.OtdsClient - OtdsClient closed

Error Catalina

Nov 07, 2014 10:25:28 AM com.sun.jersey.spi.container.servlet.WebComponent filterFormParameters
WARNING: A servlet request, to the URI http://server:port/gateway/v1/setup, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.
Nov 07, 2014 10:29:51 AM com.sun.jersey.spi.container.servlet.WebComponent filterFormParameters
WARNING: A servlet request, to the URI http://server:port/gateway/v1/setup, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.
Nov 07, 2014 10:29:57 AM com.sun.jersey.spi.container.ContainerResponse logException
SEVERE: Mapped exception to response: 500 (Internal Server Error)
javax.ws.rs.WebApplicationException
at com.opentext.otag.auth.OtdsInstaller.activateOtdsResource(OtdsInstaller.java:429)
at com.opentext.otag.auth.OtdsInstaller.connectToOtds(OtdsInstaller.java:124)
at com.opentext.otag.rest.impl.SetupImpl.connectToOtds(SetupImpl.java:229)
at com.opentext.otag.rest.impl.SetupImpl.doBasicConfig(SetupImpl.java:174)
at com.opentext.otag.rest.v1.Setup.doBasicConfig(Setup.java:55)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)