OTAG and Livelink Users

Paul Maker

Hi,

I have created a new user in the OTAG admin interface (admin user) and can login to the gateway just fine. However, it fails from the app!

I get this in the logs:

INFO: ,2014/04/02 08:16:17 BST,9009227951327819450,3736474410320633806,Push Layer Directory Plugin,Success Provenance,3,Object Modify,,,"entryDN=cn=pmaker,ou=root,ou=otag,ou=identityproviders,dc=identity,dc=opentext,dc=net; ldapObjectClass=oTPerson; objectClass=oTPerson"
Apr 02, 2014 8:16:17 AM com.opentext.otds.client.WebServiceOtdsCallerV2 checkWebServiceV2Response
SEVERE: INVALID_CREDENTIALS
Apr 02, 2014 8:16:17 AM com.opentext.otds.messagebroker.audit.AuditHandler log
WARNING: ,2014/04/02 08:16:17 BST,0,0,Authentication Service,Failure Access,28,Initial authentication failed,pmaker,,Authentication failure [INVALID_CREDENTIALS]: pmaker from host 127.0.0.1 with address 127.0.0.1 for resource 61bb7146-75d9-46fd-84b0-df37da0a0a82

Any ideas?

Paul Maker

Now my otag users password has expired, however, there appears to be no way to reset it or change it!

Werner de Jong

Hi Paul,

You have to login to the gateway as administrator, go to user management, search for the user and click on the settings icon:

<img src="https://us.v-cdn.net/6030023/uploads/appworks_attachments/1129612.png can then change the user's password.

Cheers,

Werner

Werner de Jong

By the way, this is a typical routine for authentication (courtesy of Roel Gillesen, Senior Solution Consultant, OpenText Benelux):

// login
function login() {
    // get login details from form
    var username = document.getElementById("username").value;
    var password = document.getElementById("password").value;
    // get authentication ticket
    $.ajax({
        type : "POST",
        url : BASE_URL + '/gateway/v1/auth',
        data : {
            username : username,
            password : password,
            type : "demo"
        },
        error : function(jqxhr, status, error) {
            console.log('Error authenticating');
            $(myOutput).html("something went wrong");
            console.log('status: ' + status + ' error: ' + error);
        },
        success : function(data) {
            console.log('Success authenticating');
            $(myOutput).html("Successfully logged in" + "<br>");
            myTicket = data.otagtoken;
            $(myOutput).append("Token: " + myTicket);
        },
    });
    return myTicket;
}

BASE_URL is the URL of the AppWorks Gateway.

Thanks,

Werner