The information in this article applies to product: e-Work 6.x
Issue
Data being sent to the e-Work engine using the Transaction Protocol is not being written to the database and is generating errors in the Windows application event log.
Errors may be similar to the following:
"Unable to load xml into DOM. Error(-1072896749) : Whitespace is not allowed at this location."
or
"Unable to load xml into DOM. Error(-1072896764) : A name was started with an invalid character."
Resolution
In XML, certain characters may need to be escaped before being sent to the e-Work engine (e.g. - data, which a user enters on a form, that is passed to the e-Work engine using the TP). These characters include:
| Character |
Escape Value |
|---|
| ampersand (&) |
\& |
| less than (<) |
\< |
| greater than (>) |
\> |
| double quote (") |
\" |
| single quote (&\#39;) |
\' |
