Errors When Binding to Active Directory

Metastorm

The information in this article applies to product: e-Work all

Discussion

1. Error message: "The object classes were not retrieved. Please check your credentials and rebind. Please check that the directory is running. Requesting schema of nonexistent entry."

   Make sure object prefixes in the Distinguished Name are lower case - e.g. cn=Administrator,cn=Users,dc=metastorm,dc=com.

4. Error message: "The directory bind was not successful. Please check the directory information and user credentials. \[LDAP: error code 49 ...\]"

5. Make sure the Distinguished Name and/or password are correct.