Error Raising Flag through ECL When Windows Single Sign-on Is Used

Metastorm

The information in this article applies to:

Product: Metastorm BPM
Version: 7.x

Issue

• If Windows single sign-on (SSO) is the primary authentication type, an attempt to raise a flag using the ECL will fail and the following error may be generated:

  Raise flag is only supported when users login using the Login( string username, string password ) method.

Resolution

• As stated in Enterprise Component Library for .NET User Guide:
  PreAuthenticatedRaiseFlag
  For previous versions of the Metastorm Engine this value must be "false". This value should to be "true" for version 7.0 \[and later\] of the Metastorm Engine.

  Because the default value is still "false" for versions 7.0 and 7.5, it needs to be changed as follows:

  1. Go to :\\Program Files\\Metastorm BPM\\IIS extensions and open the file EngineServiceConfig.xml in a text editor.
  2. Change the value of PreAuthenticatedRaiseFlag to "true": true.
  3. Restart the Engine and IIS.

  Note that if the Engine and Web Extensions are on separate servers, the file needs to be modified on both servers.