The information in this article applies to product: e-Work 6.x
Issue
When the contents of a memo field are assigned to the alert message at a user action, the web client displays the following message when the user tries to submit the form:
Failed to commit action.
The following warning appears in the application event log:
Error encountered trying to invoke the following request - eCommitActionRequest. The following information is available - 489 -2146824867.
Resolution
- This only happens if the value of the memo field exceeds 250 characters. The alert message is stored in the eAction table as eAlertMessage. In SQL Server this is a VARCHAR(250) and in Oracle it is a VARCHAR2(250). Either do not assign a variable to the alert message that is potentially too big, or else truncate the value of the variable so that only the first 250 characters are assigned to the alert message.
