The information in this article applies to:
Product: Metastorm BPM (e-Work)
Version: 6.6.2 6.6.3 6.6.4 7.x
Issue
When trying to log in to Metastorm BPM with a browser, the login screen fails to appear and a message similar to one of the following is displayed instead of the service name:
The path is not of a legal form. Cannot load the service list from :
Could not find a part of the path "C:\\Program Files\\Metastorm e-Work\\Service Director\\config\\EngineServiceConfig.xml". Cannot load the service list from : C:\\Program Files\\Metastorm e-Work\\Service Director\\config\\EngineServiceConfig.xml
Value cannot be null. Parameter name: url Cannot load the service list from :
The device is not ready. Cannot load the service list from : C:\\Program Files\\Metastorm BPM\\IIS extensions\\EngineServiceConfig.xml
Cannot load the service list from : Value cannot be null. Parameter name: url
Cannot load the service list from : http://server/escripts/EngineServiceConfig.xml The remote name could not be resolved: 'server'
Resolution
Open the file web.config located here on the web server:
version 6.6.x: :\\Program Files\\Metastorm e-Work\\Web6\\eweb
version 7.x: :\\Program Files\\Metastorm BPM\\Web
Find the line that contains key="ServiceList". For example,
or
Verify that this is the correct path to EngineServiceConfig.xml and is accessible. If changes are made, save the changes and retry. It should not be necessary to restart any service.
If the service is still not available, try using a physical/UNC path instead of a URL or vice versa.
