e-Work Designer's Publishing Dialog Disappears When Using Citrix Client

Metastorm

The information in this article applies to product: e-Work

Issue

• Running the e-Work Designer in a Citrix client environment can cause the publishing dialog to disappear.

  If the user switches to another active application while the Designer is in the process of publishing a procedure, switching back to the Designer can cause the publishing dialog to lose focus and go behind the main Designer window.

Resolution

• It is possible to retrieve the dialog box by starting another Designer instance and then closing it.