The information in this article applies to:
Product: Metastorm BPM (e-Work)
Version: 6.x 7.x
Issue
When an error message is pasted into a text or memo field, the form may fail to submit - e.g.,
The following sequence of characters, seen in the above error message, in a text or memo field will cause problems when the form is submitted or when an attempt is made to submit the form: \]\]>.
If the form fails to submit, the error Unable to process specified request. is presented to the user.
The runtime error 'eworkData' is undefined may also be seen.
The following error may be written to the Windows application event log:
Unable to load xml into DOM. Error(-1072896676) : The literal string '\]\]>' is not allowed in element content.
If the form does submit, the data containing the specified characters is not written to the database.
This behavior is seen when using Internet Explorer and web forms in the Outlook client. It is not seen in the Outlook client with Win32 forms.
Resolution
- This is a known issue. A workaround is to add a space before the angle bracket: \]\] >.
