How to Change Metastorm BPM (e-Work) Default Browser Settings for All Users

Metastorm

The information in this article applies to:

Product: Metastorm BPM (e-Work)
Version: 6.x 7.x

Issue

• After the Metastorm BPM (e-Work) version 6.x web components have been installed on the web server, a change needs to be made to the default browser settings. For example, the default number of rows per page, which applies to all To Do, Watch, administrative, and blank forms lists, as well as read-only grids, needs to be changed from 20 to 50.

Resolution

• For version 6.x, the default browser settings for all users are set during the install. To change the server default after installation, modify the file eUserOptions.js located here: :\\Program Files\\Metastorm e-Work\\Web6\\eweb\\ie\\jscripts
  The values are stored in the function eUserOptions() and descriptions are given in the file. After changes are made, the file needs to be saved, but neither the Engine nor IIS needs to be restarted. The change will apply to all new users. Existing users need to delete all cookies and files via Tools > Internet Options > Temporary Internet files in Internet Explorer. For page size, once the user then moves from one list to another (e.g. blank forms to To Do list), the new row number will be in effect.

  Note: Modifying the default page size using the above technique does not work for Metastorm BPM version 7 or later.

  The default page size cannot be changed for Metastorm BPM version 7. For version 7 SR1 (7.0.1), the default page size can be changed by modifying the file web.config located here: :\\Program Files\\Metastorm BPM\\Web
  Add the following line to the section, replacing 20 with the page size desired: . For version 7.5, the value can be modified directly as the key is already there.

  Date settings: Functionality has changed beginning with version 7.0 in order to support multiple languages. However, there is a known issue in versions 7.0 and 7.0.1. The default date format is mm/dd/yyyy. The only way this can be changed is for the user to change the date format on their browser using the administrative form (see below). This is fixed in version 7.5. Refer to the Administration Guide for details on setting the default in web.config.

  Remember that a user can override any default value for their own browser by accessing the administrative form Browser Settings, provided it has been made available to them. This local setting is stored in a cookie on the user's machine and will take effect as soon as the administrative form is submitted. If cookies are deleted on the browser, settings will revert to the default. This applies to all versions of e-Work or Metastorm BPM.

• In Metastorm BPM version 7.5.x, the system-wide date setting that is set in web.config uses the date format specified by the locale-culture value. It cannot be formatted differently. This is a known issue.