Error 1327 Invalid Drive

The information in this article applies to:

Product: Metastorm BPM (e-Work)
Version: 6.x 7.x

 

Issue

  • During a Metastorm BPM (e-Work) update, the install fails and displays the following error:

    Error 1327.Invalid Drive :\\

Resolution

  • When running a Metastorm BPM (e-Work) update, the install retrieves an incorrect value from the registry for 'CONSOLEONEPATH' and tries to resolve it. If this drive does not exist (e.g, an external drive that's not currently connected), the error is generated and the install cannot continue.

    Change the following registry value to one with an existing drive letter (e.g., "C:\\ConsoleOnePath\\"):

    HKEY\_LOCAL\_MACHINE\\SOFTWARE\\Metastorm\\e-work\\InstallInfo\\CONSOLEONEPATH

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