Delete a Folder If Services Manager Fails to Return List

Metastorm

 

The information in this article applies to:

Product: Metastorm BPM (e-Work)
Version: 6.x 7.x

Issue

• The Services Manager will 'hang' and fail to return a list of folders associated with a map if the number of folders is very large, e.g. 250,000. Additionally, there is an increasing utilization of memory associated with mmc.exe where the Services Manager runs as a plugin.

Resolution

• This is a known issue when working with a large number of folders.

• If the user wishes to delete specific folders, the following workaround will provide functionality equivalent to that of the Services Manager, provided SQL Server is being used:

  1. Depending on whether you are using Metastorm BPM (e-Work) version 6.x, 7.0, or 7.0.1 or later, download and run the appropriate attachment to create the stored procedure ew\_delete\_folder.

  2. Run EXEC ew\_delete\_folder "folderid" to delete the specified folder and associated data.