Please refer to the below for the Metastorm Community Privacy Statement:
METASTORM PRIVACY STATEMENT
Information Collection and Use
Metastorm is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Metastorm collects information from our users at several different points on our web site.
Registration
In order to post questions and access support, users are required to give their contact information (such as name and e-mail address). We may also ask for information about your operating environment to assist us in supporting you. If you tell us about products and services that may be of interest to you, we may use that information to provide you with additional information (subject to our opt-out below).
Cookies
This site uses cookies. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies can enable us to track and target the interests of our users to enhance their experience while on our site.. Once the user logs off of the site , the cookie simply terminates. If the user does not log off and only closes the web browser, the cookie will remain active for 24 hours. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We will share information with our certified partners for purposes of marketing.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Links
This web site may contain links to other sites. Please be aware that Metastorm is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Metastorm through this web site.
Surveys & Contests
From time-to-time Metastorm may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as company size). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Security
Metastorm takes every precaution to protect our users’ information. When users submit sensitive information via the web site, your information is protected both online and off-line.
All of our users’ information, not just the sensitive information, is restricted. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. If you have any questions about the security of our web site, you can send an e-mail to webmaster@metastorm.com.
Special Offers
Occasionally registered users may receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our opt-out below.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can be done by e-mailing webmaster@metastorm.com.
Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their e-mail address off of our lists.
Users who no longer wish to receive this type of information from us or our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the e-mail or e-mail us at unsubscribe@metastorm.com or click here.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our web site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an e-mail. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
Please feel free to contact a community admin for any questions about the statements above.
