Doc search

I have some problem with doc search in support tab.

I'm properly signed in, but it redirects me to login page after click on doc search. after login, there is again support tab instead of possibility to search content in documentation.

I have properly access to partner zone.

What could be an issue?

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Comments

Chuck Gembarowski

Greg,

I am checking into this for you. Thanks for letting us know.

ChuckG

Chris Goodman

I'm having the same problem, and didn't see an update to this issue. Is there an update?

Joe Smith

Access to Doc Search as well as the other sites available from the Support page (Customer Zone, Partner Zone, ProVision Support) is only available to those users with a Maintenance & Support contract. If that is the case, your support login needs to be linked to your community login. Once that is done, signing in to the community gives you automatic access to the relevant support site(s).

If you think you should have access, please contact communityadmin@metastorm.com.

JLSmith