Checking ProVision back in, but system says still chedked out.

I am experiencing a problem checking ProVision back in. I checked the file out, completed my updates, and then successfully checked the file back in; however, the system still says that I have the files locked. Consequently, no one else can check anything out.

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Comments

Matt_Michael

Hi Kevin,

As an immediate workaround, you can try restarting your Application Server (the Tomcat, Weblogic, or Websphere service). There are also some database queries I would like to have your DBA run based on the version of Knowledge Exchange you're using. If possible, please create a ticket under the 'ProVision Support Site' section.

Thanks,

Matt Michael

Milind Pawar

Workaround – a time consuming one - Check out the same models in LOCK mode– as they are locked against your name –you are the only one who can do this. In Model inventory view – individually right click on the model names and select option ‘unlock’ Thus you will unlock your models. However you will spend some time doing this. 2. Metastorm approach: Send the notebook to them and they will clean in 2 /3 days (do not expect quick turn around) 3. Restart the KE Server once in a week – this will avoid it from happening (tested and proved for last 4+ years)