Frequently Asked Questions

Matt_Michael

Q.	How can I navigate from one workflow model to another workflow model that I have created?
A.	Include the activity that is the subject of the other model inside of the workflow model you would like to navigate from. Right click on the activity and open up its workflow model. To navigate back to the other model just right click in an open area of the model and choose parent model.
Q.	How can I tell if I have Simulator Pro?
A.	To determine if you have a license for Simulator Pro, select Tools | Simulation. The options Monte Carlo and Discrete Event will be available. If the options are grayed out, you do not have a license for Simulator Pro.
Q.	How can I license Metastorm ProVision?
A.	To obtain a license key, perform the following steps from the computer on which you will install Metastorm ProVision. Note: This cannot be done with a demo version of Metastorm ProVision. You must use the full customer installation. 1. Launch Metastorm ProVision. 2. Select Help | About ProVision. 3. Click on the License button. The ProVision License dialog will display. 4. Click on the License By Email button. Note: If your default email program is Lotus Notes, the License By Email option will not work properly. Proceed to step 8. 5. In the User Information screen, enter your name, the name of your company, your phone number, and your email address. If your machine will be connected to a docking station, select Check if docking station is used periodically. 6. Click on the Continue to launch your email client program button. 7. In the generated email, include any additional information that you feel may be required by the licensing staff at Metastorm, such as the Purchase Order number or any Exchanges that are licensed to you (Visio, MS Project, Rational Rose, ERwin, etc.). 8. Lotus Notes users only: Open an email and address it to license@metastorm.com. Include your Host ID (displayed at the bottom of the ProVision Product Licensing dialog box), your name, company, phone number, and any additional information that you feel may be required by the licensing staff at Metastorm, such as the need for any Exchanges that are licensed to you (Visio, MS Project, Rational Rose, ERwin, etc.). 9. Metastorm will process your license request and respond to your email within one business day. Once your license request has been validated, a reply email will be sent containing your permanent license. 10. Upon receipt of the email, save the attached permanent license file to C:\\Program Files\\Metastorm\\ProVision XX\\Licenses. There should be only one license file in this folder. When prompted to overwrite the existing file, select Yes.
Q.	How do I exclude a workflow lane?
A.	With version 6.x, you would need to remove or exclude all activities from the workflow lane. When this is done, the Exclude option should appear. If you still do not see the Exclude option, move an activity from another workflow lane onto this workflow lane and move it out. This should reactivate the Exclude option. This out-of-sync situation may be due to previous conversion of an older version.
Q.	How do I import a custom gallery object into Metastorm ProVision?
A.	Log on to the repository and click on Interface on the menu bar. Go to ProVision Gallery, Load Gallery, select the image type and locate the file, and click open.
Q.	Can multiple users access a single user repository when it is on a shared drive? If not, how can the users perform their work?
A.	Yes, multiple users can access a single user repository on a shared drive. The limitation is that only one user is allowed access to the repository at any time. In order for multiple people to modify the same repository, the users should utilize the Teamwork check in/out functionality of Metastorm ProVision.
Q.	How can I have the same system object in a Business Interaction Model appear twice?
A.	The Business Interaction Model does not allow the same Business Entity (organization, role, market) or Systems to be included in the model multiple times. However, a Clone of the object (System) can be created. A Clone is a replica of the original object.
Q.	How can I create a workflow model and then further define one of the steps in that workflow model?
A.	High Level Workflow Model: The high level workflow model can be created using a business process or an activity. Double click on the workflow modeler folder in the Model View of the Inventory Control. A Select Subject dialog box will be displayed. You can enter a new name of a business process or activity to be the subject of the model, or you can select one from the list below. Click OK and the model will be created. Lower Level Workflow Model: To create a lower level workflow model, right click on the activity in the higher level workflow model and select workflow model. The activity you right clicked on will become the subject of the new model. The objects entering and exiting the activity will also be brought into the new model as context objects. At this point you can begin developing the lower level model. Lower level workflow models can only have a subject of activity.
Q.	How can I change the name of a model?
A.	In the model inventory, click on the plus sign in front of the model, click on the plus sign in front of the subject, double click the model name, change the name, click Ok.
Q.	I have been licensed to use the Visio import functionality of Metastorm ProVision, but the menu option is always grayed out. Why?
A.	The Visio import utility must be used in conjunction with a repository notebook. The menu option will not be available unless a repository notebook is currently open. To open a repository notebook select Repository | Open Notebook from the main menu bar or double click on the notebook name in the Repository View. To create a Repository select Repository | New from the main menu bar.
Q.	What is the maximum number of days a floating license can be checked out?
A.	The maximum number of days a license can be checked out (borrowed) is 30 days in licensed versions prior to and including Metastorm ProVision 6.2.x.