Web client blank screen

Hi,

I am using Metastrom 7.5 and I have managed to display the metastorm client view but it is not operative. I see the layout with the Metastorm logo but none of the buttons work and the items such as the procedures are not displayed. I think only the static items on that page are being displayed and nothing else. Anyone have any tips on what could be missing. Is it likely to be a read issue where the application is not reading from a folder which is protected.

Thank you

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Comments

Mark_Beverley

Zain,

When you say it's not working can you give more descriptions as to the error message that you are seeing (if any)?

Also which processes did you publish?

Is the user you are logged into have the correct roles?

Zain Haider

Hi,

On navigating to the address e.g http://myaddress/metastorm I see the standard metastorm client screen. I have not logged into an account yet. If I press any of the buttons in internet explorer I get a windows error dialog box "Error:'eAdminFormsMRU' is undefined", Debug?. I am attaching an image of the screen.

Mark_Beverley

I thought that eAdminFormsMRU was a cookie. Have you got cookies enabled?

Also have you reported this to the support desk. It's most likely that they have seen this one before.

Joe Smith

You may need to register ASP.NET. See this article: /awd/forums/questions/3402067