Mmodify Error messages in the native web client - version 7.6?

When a Sesson timeouts the following types of messages are shown in the web browser

Failed to open folder. Folder ID '0000000000000000000000000354538'. Description: [esp_open_folder] [psp_validate_session] No entry exists in eSession with Session id = 8A3E24A3-5982-4D31-8847-4F2EBC5CE648 and Caller id = domainname\username. < [psp_validate_session] > : Your Metastorm BPM session has expired. You must log out and log back in..

Failed to open folder. Folder ID '0000000000000000000000000354538'. Description: [esp_open_folder] [psp_validate_session] Session timed out. Session id = 12BC28EE-1C0C-4485-B6D5-6B3A9897E622 - Caller id = wiley\metaadmin. < [psp_validate_session] > : Your Metastorm BPM session has expired. You must log out and log back in..

the message is generated and shown on the following page

http://localhost/Metastorm/efolderformcontents.ashx?

Does anyone know how to modify this page? I want to be able to show this page only when the error is not-related to the session and force redirection when it does

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Comments

Scott_Leclerc

Unfortunately the functionality provided by that page which displays error messages is not a configurable component in the system. The Metastorm Professional Services Department has developed some customizations that change the appearance of the error messages popups, but I am not aware of any modifications that redirect the page if the session has expired.

DSmith

Scott,

My client has been informed that this is not configurable and understands that a custom solution is required.

Is there a way we could get either the name of the file that had to be modified to change the behavior or a sample of the modification?

Scott_Leclerc

Check your email, I just sent you a PM.