Application Error when Accessing SharePoint Repository via Attachment Clip

Theodore_Papailiou

The following question has come up several times lately so I thought it may be of value to the MC Square users. "While trying to configure the Attachment Clip to use the SharePoint Repository I get the following error when testing":

 

          "The remote server returns an error: (401) Unauthorized"

 

This error is caused by the Application Pool not having sufficient permissions to access SharePoint.  By Default the Application Pool used (MetastormWebAppPool) uses NetworkService as its Identity. 

To remedy the issue, you need to change the Identity of the Application Pool to something that has sufficient permissions into the SharePoint Repository.

 

 I hope this helps.