There was a problem with metadata capture configuration.

FredGravel

Hi

I have this issue when I create a new DCR and do a file > tag I get There was a problem with metadata capture configuration. Please contact your system administrator.

But I get the Tagging UI if the DCR has already been tagged.

We have 3 test server that we are testing before going in Production. What I do not understand is that we have the same Datacapture.cfg and metadata_rules.cfg


This is in mtserver.log

1198082944 lvl3 File descriptors: 2048
1198082947 lvl3 thread0: OP Command: new_protocol
1198082961 lvl3 thread1: OP Command: validate
1198082961 lvl3 thread1: OP Command: get_full_config
1198082961 lvl3 thread2: OP Command: validate
1198082961 lvl3 thread2: OP Command: begin_file_transfer
1198082961 lvl3 thread2: OP Command: cont_file_transfer
1198082961 lvl3 thread2: OP Command: remote_suggest
1198082962 lvl0 thread2: [SERVER] [DFnrProcessorRack.cpp,189]: Attempted to execute empty script



This is in servletd_out.log

java.lang.Exception: Suggest fails. Reason: [SERVER] [DFnrProcessorRack.cpp,189]: Attempted to execute empty script
at com.interwoven.icm.metatagger.Metatagger.suggestCategory(Metatagger.java:493)
at com.interwoven.icm.metatagger.Metatagger.suggestCategory(Metatagger.java:508)
at com.interwoven.icm.metatagger.Metatagger.suggest(Metatagger.java:440)
at com.interwoven.icm.datacapture.BackendAdaptor.getFullSuggestion(BackendAdaptor.java:243)
at com.interwoven.icm.datacapture.BackendAdaptor.getContainerList(BackendAdaptor.java:432)
at com.interwoven.icm.datacapture.FileProperties.getStoredValues(FileProperties.java:119)
at com.interwoven.metadata.taggerui.EditGateway_jsp._jspService(EditGateway_jsp.java:1782)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:206)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)

Migrateduser

hi Fred,
The issue is on the MT configuration on the MT server side, one of the MT projects file (MT_HOME/conf/*.smf), has an empty rack-script element, I suspect. Can you check the MT project names that you have in the datacapture.cfg and check the corresponding .smf file in the MT_HOME/conf directory?