Problem with reopen folder

Ismael pastor

I have one big metastorm’s problem.
In all actions that are marked as "open folder" when saving a form (green button), the application crashes.
The page is closed and not reopen the first folder. What will happen?

 

:_(

Jerome_Pearce

Version?

 

Error Logs?

 

What sort of 'crash'?

 

What is supposed to happen when you submit?

 

etc, etc, etc

Ismael pastor

Version:

 

Metastorm BPM Designer 7.6.2 (build 1112)
Metastorm BPM Common 7.6.2 (build 1109)
Metastorm BPM Utilities 7.0.0 (build 204)
Microsoft® ActiveX® Data Objects (ADO) 2.82.3959.0
Microsoft® SQL Server ODBC Driver 2000.86.3959.0
Microsoft® ODBC 3.526.3959.0
Microsoft® Windows® Server 2003 or XP Professional x64 Edition Service Pack 2  (build 3790)

 

Error Logs: I haven't log file

 

Crash: doesn't reopen folder when it have to do

 

:_(

 

 

Brian Mellert

Was anything logged in the Metastorm Services Manager logs?

Was anything logged in the Windows logs on the BPM engine or web servers?

I'd think something would have been logged in one of those places.

Jerome_Pearce

It all works OK for us. You need to tell us what errors are recorded.