V9 esp_resume_action failed

David_Thomas

We have several admin forms that we are opening as modal windows.  The first time the user opens the for it works fine but if the user opens the form a second time they sometimes get and error that says "Stored procedure 'esp_resume_action' failed".  The user then has to close out of the modal pop up and the parent form in order to stop getting that error.  It doesn't happen all the time so its hard to narrow down the problem.  The only other time we see it is if someone accidentally double clicks on an admin form, but again it only happens sometimes.  Has anyone seen this, or has any idea of  what I could look at to possibly fix this? 

 

Thanks

Dave

Jerome_Pearce

It all depends on what you are doing to open these in modal form. How are you doing this? It is not part of the supported functionality as far as I am aware.

David_Thomas

I'm using a jscript function to open the forms from a button. 

 

function mdlAddDoc(){
try
{
 var sURL = "";
 var server = window.location.hostname;
 var strReturnValueArray = new Array;

 sURL = "http://" + server + "/Metastorm/eForm.aspx?Map=DMSAdmin&Client=External&Action=frmDocumentInfo"

 var sAttributes = "dialogWidth: 800px; dialogHeight:600px;";
 window.showModalDialog(sURL,strReturnValueArray,sAttributes);
 }
catch (ex)
{
 alert("Error: " + ex);
}
return true; 
}

 

The URL is formatted according to the Web Client configuration Guide. 

 

Thanks

Dave

Jerome_Pearce

I think that opening this URL as modal causes the problem, and it is not supported.

David_Thomas

We also see this when using just the regular window.open, not just modal.  I would assume this is supported since the Designer Users Guide actually tells you how to structure the URLs.  We also see it when a user accidentally double clicks on an admin form from the admin form list.