Is there a max size limit for an attachment?

Henrik Persson

Hello!

I have a client that needs to upload big attachments to a clip but there seems to be a size limit around 27 Mb.

I have attached the errormessage dialog that we get when uploading a file bigger than 27 Mb.

 

Does anyone know if there is any configuration property that can be changed to increase this max limit?

 

Our system is v9.0.2.387

 

Regards,/Henrik


Paul Lawrence

You need to check this setting in the web.config file on IIS and amend as necessary.

Henrik Persson

Thanks for the advice Paul but could you be a bit more specific about the name of the setting and which 

web.config file you are refering to.

 

I have looked in the web.config file in the Metastorm\BPM\Web folder but could not find any references to

max size of attachment.

 

Best regards,

/Henrik

Jerome_Pearce

In v9 I can see the following line:

 

       


which is all but bleeding useles IMO:

 

Length? What units? Bits, Bytes, KB, MB, GB, TB?

 

Timeout? What units? Milliseconds, Seconds, Minutes, Hours, Days, Weeks, Months, Years?

 

Come on guys, try to write something that does not require full documentation (that probablbly does not exist) to configure!

Paul Lawrence

This doesn't seem to be documented in the v9 installation guide but was in v7.  The section from the v7 guide is as below:

 

3.5 Configuring the Engine’s Web Service Interface

By default, the Engine’s TP Web Service has a maximum value for the size of client

requests of 4 Meg. This is the default for ASP.NET applications. It means for example

that attachment requests larger than this value will be rejected.

 

To overcome this limitation a web.config file needs to be added to the virtual directory that

hosts the web service (TPWebService.asmx) and include the following:

<system.web>

</system.web>

 

The above will allow requests up to 40Mb.

 

Hope this helps.