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TeamSite Login: Unable to establish connection with server
jd9549
TeamSite 6.7.1
Solaris
Getting the following error on the TS log in page:
Unable to establish connection with server
From servletd.log:
2007-08-31 21:10:58,444 [main] ERROR com.interwoven.ui.teamsite.customops.CustomOpSet () - Error getting trusted client.
com.interwoven.cssdk.common.CSException: /appl/iwov/iw-home/servletd/conf/ssl_cert(Unable to establish connection with server)
at com.interwoven.cssdk.common.jni.CSOtherJNIServer.beginSessionForTrustedUser(Native Method)
at com.interwoven.cssdk.factory.CSLocalFactory.getClientForTrustedUser(CSLocalFactory.java:128)
at com.interwoven.ui.teamsite.customops.CustomOpSet.getCSClient(CustomOpSet.java:432)
at com.interwoven.ui.teamsite.customops.CustomOpSet.updateServer(CustomOpSet.java:162)
at com.interwoven.ui.teamsite.customops.CustomOpSet.initialize(CustomOpSet.java:453)
at com.interwoven.ui.base.config.ConfigManager.init(ConfigManager.java:670)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:188)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:158)
at com.interwoven.ui.base.config.ConfigManager.setup(ConfigManager.java:102)
at com.interwoven.ui.base.config.Startup.contextInitialized(Startup.java:60)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3729)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4187)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
Aug 31, 2007 9:10:58 PM org.apache.catalina.core.ApplicationContext log
SEVERE: There was a fatal error reading the configuration files. The servlet cannot start.
com.interwoven.ui.base.config.FatalConfigurationException: error.get_trusted_client
at com.interwoven.ui.teamsite.customops.CustomOpSet.updateServer(CustomOpSet.java:165)
at com.interwoven.ui.teamsite.customops.CustomOpSet.initialize(CustomOpSet.java:453)
at com.interwoven.ui.base.config.ConfigManager.init(ConfigManager.java:670)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:188)
at com.interwoven.ui.base.config.ConfigManager.doSetup(ConfigManager.java:158)
at com.interwoven.ui.base.config.ConfigManager.setup(ConfigManager.java:102)
at com.interwoven.ui.base.config.Startup.contextInitialized(Startup.java:60)
at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3729)
at org.apache.catalina.core.StandardContext.start(StandardContext.java:4187)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardHost.start(StandardHost.java:718)
at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1013)
at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:442)
at org.apache.catalina.core.StandardService.start(StandardService.java:450)
at org.apache.catalina.core.StandardServer.start(StandardServer.java:709)
at org.apache.catalina.startup.Catalina.start(Catalina.java:551)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:294)
at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:432)
Aug 31, 2007 9:10:58 PM org.apache.catalina.core.ApplicationContext log
INFO: Command servlet started.
Aug 31, 2007 9:11:01 PM org.apache.coyote.http11.Http11BaseProtocol start
INFO: Starting Coyote HTTP/1.1 on http-8080
Aug 31, 2007 9:11:02 PM org.apache.jk.common.ChannelSocket init
INFO: JK: ajp13 listening on /0.0.0.0:8009
Aug 31, 2007 9:11:02 PM org.apache.jk.server.JkMain start
INFO: Jk running ID=0 time=1/48 config=null
Aug 31, 2007 9:11:02 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 28090 ms
2007-08-31 21:11:17,872 [http-8080-Processor25] ERROR com.interwoven.ui.teamsite.auth.CSClientContext () - Unexpected authentication failure
com.interwoven.cssdk.common.CSException: openSessionWithSessionString failed(Unable to establish connection with server)
at com.interwoven.cssdk.common.jni.CSOtherJNIServer.beginSessionUsingSessionString(Native Method)
at com.interwoven.cssdk.factory.CSLocalFactory.getClient(CSLocalFactory.java:178)
at com.interwoven.ui.teamsite.auth.CSClientContext.createFromTicket(CSClientContext.java:561)
at com.interwoven.ui.teamsite.auth.CSClientContext.create(CSClientContext.java:345)
at com.interwoven.ui.base.impl.context.ContextFactory.createContext(ContextFactory.java:67)
at com.interwoven.ui.base.impl.context.ContextSetImpl.doCreateContext(ContextSetImpl.java:109)
at com.interwoven.ui.base.impl.context.AbstractContextSet.doGetContext(AbstractContextSet.java:331)
at com.interwoven.ui.base.impl.context.AbstractContextSet.getContext(AbstractContextSet.java:295)
at com.interwoven.ui.base.impl.context.AbstractContextSet.getContext(AbstractContextSet.java:255)
at com.interwoven.ui.base.impl.auth.AuthenticationFilter.doFilter(AuthenticationFilter.java:189)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at com.interwoven.ui.base.util.SetRequestEncodingFilter.doFilter(SetRequestEncodingFilter.java:105)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664)
at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
at java.lang.Thread.run(Thread.java:595)
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Comments
nipper
are you trying SSL ?
jd9549
No. Things worked fine then this occured, so at one point, TS functioned properly.
nipper
what have you tried ? Reboot ? iwreset -a
Have any changes been made ?
Are all the IWOV processes running ?
chicka
Have you done any recompiling of your customer_src files??
kaalraa
No. Things worked fine then this occured, so at one point, TS functioned properly.
Did you change any permissions, once you logged in for the first time?
bcvbbbjnn
When we install TS 671,
/servletd/conf/ssl_cert folder gets reflected with ssl related stuff.
Just a suggestion:
As you have mentioned that earlier TS 671 was working crosscheck whether httpd.conf have got edited recently. Check whether the mod_ssl entry has been made properly...
Also refer to Installing the Redirector module for Apache... if its applicable for ur env..
Else it would be better to raise a case.
