Linking your Smart Business Workspace and BPM Users

I would like to clarify for the community that in the context of the BPM Widgets for the Smart Business Workspace (SBW) the SBW user is linked to the Metastorm User via email address.

 

Specifically your SBW username is the email address you provide.

 

The out-of-the-box authentication script provided with the BPM Widgets for SBW (MFA_eLogin.js) works by comparing you SBW username (via a token system) with the email addresses linked to your Metastorm Username.

 

Therefore if you find yourself in the position where everything appears to be setup correct but you are getting "Failed to Login" messages from the BPM Widgets then double check there is a matching email address to the SBW username in the eEMailAddress of the eUser table in the Metastorm BPM Repository.

Tagged:

Comments

  • Some more info about this.

     

    If you use SBW and Person Control, it use eDistinguishedName from eUser to allow you search users.

    Search user widget in SBW don't use it at all.

     

    There is a big problem with trying to synchronize information about users between MBPM and SBW.

    Is there any best practice how to get this two products on the same environment wihout headache?