Everytime I load, it gives me an error "Admin Tools Service Error". Might have something to do with recent update to 9.0.3
I tried to hack past it and it loops me back. Anyone knwo what the heck is going on???
Has anyone come up with a solution to this? I have a new installation of v9.1 SR1 and I get this same error. I am on a VM Win Server 2003 Enterprise SP2. I had a hard time getting it ro run in the first place, but I can now log into the main page, but not the administration page. I had to turn the 64 bit ASP.Net back on, but do I need to go back to teh 32bit .Net framework?
Thanks
Alan
There are a few possible causes & solutions:http://metastorm.processmapping.com.au/post/Error-while-trying-to-get-metastormadministration-tools-4310957http://metastorm.processmapping.com.au/post/MetastormAdmin-5699145http://metastorm.processmapping.com.au/post/Error-while-trying-to-get-metastormadministration-tools-4310957?trail=30http://metastorm.processmapping.com.au/post/Cant-log-in-to-MetastormAdministration-4742229http://metastorm.processmapping.com.au/post/Admin-Tools-Service-Error-The-Remote-server-returned-error-%28401%29-unauthorized-4409163
I had the same issue. It was down to changing the Windows password that the account used. To fix it, I followed the following steps:
Open IIS->MetastormAdministrationSVC->Click on Authentication->Click on Anonymous Authentication ->Select Edit and then click on the Set button. Enter the username and password of the account it is to run under.
Restart IIS.
