V9 Hotfixes and SSO

We implemented SSO on v9.1.1 per the instructions.

Last week we applied hotfix 4 (v9.1.1.4) and it completely broke SSO. We have to set it up from scratch.

While I realize the patch says things were changed, it seems a shame it breaks basic set-up set up per instructions, such as SSO. Also, the message displayed about where "old" values were stored or logged doesn't appear to exist.

Additionally, I only found out there was a HF4 by chance. All hotfixes and releases used to be announced as posts in the Learn/Knowledge Base and Read/Blog sections of the site. Now there's nothing except the side banner. The 9.1.1 (SR1) Read/Blog was only posted after brining it to somebody's attention and they acnowledged it was overlooked?

Why the change in announcements for these types of things?

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Comments

Joe Smith

The posts to the Knowledge Base were not intentionally discontinued, and the missing Release Notes will be added. The move to the new OpenText registration/authentication system has caused new release posts to the Knowledge Base to be delayed.

I should add that the Knowledge Center (KC), which now houses all of the software and documentation downloads, has its own notification system that can be configured to email you whenever a new download has been added. There's a video available on the site that explains how to set this up. Once you're logged in to the KC, you can access the video from the page shown below.

I hope this helps.

Joe

KC Notifications Video.gif

Brian Mellert

FYI - part 2 crashes about 1:30 into the move and immediately starts part 3, even when I click past the 1:30 marker.

However, I may have gotten enough information to guess at the rest.

Joe Smith

I'm not sure why you had a problem. After I read your post I watched all three videos (19 minutes and 3 seconds total) without incident. If you're having trouble, you should report it using the Knowledge Center Feedback Forum. The link is on the main Knowledge Center Help page.