Servlet engine down

Hi,

Teamsite getting down atleast one time a day. Am getting the below error

""The Interwoven Web Daemon was unable to contact the Interwoven Servlet Engine. The Interwoven Servlet Engine may be down, or running on an unexpected host or port. "

If restart the TS, its working fine for a day or week. I am encountering the same many times. I think its becasue of JVM down (heap memory low).

How to resolve this issue?
Please guide me.

Version:TeamSite 6.7.1.0
Build Number:60750
Solaris 8

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Phanie

Hi, refer to this KB article 49582
It should help you.

--
Phanie

chicka

Hi,

Teamsite getting down atleast one time a day. Am getting the below error

""The Interwoven Web Daemon was unable to contact the Interwoven Servlet Engine. The Interwoven Servlet Engine may be down, or running on an unexpected host or port. "

If restart the TS, its working fine for a day or week. I am encountering the same many times. I think its becasue of JVM down (heap memory low).

How to resolve this issue?
Please guide me.

Version:TeamSite 6.7.1.0
Build Number:60750
Solaris 8

Hey Vens,
On what basis you feel that the issue is bcause of memory..
Could you please shed light on this for my understanding.

RonaldV

Hi Vens,

I would expect error-messages in the tomcat-logfile: logs/iwui/servletd.log.

Did you check this?

Cheers, Ronald

vens

Hi,

Here is the error message in servletd. log

attaching the hs_err_pid19516.log
#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# SIGSEGV (0xb) at pc=0xc3ac4f5c, pid=19516, tid=48
#
# Java VM: Java HotSpot(TM) Server VM (1.5.0_07-b03 mixed mode)
# Problematic frame:
# C [libcssdk.so+0xac4f5c] GCStrcat+0x164
#
# An error report file with more information is saved as hs_err_pid19516.log
#
# -XX Smiley Surprised

nError="/usr/bin/gcore %p"
# Executing /usr/bin/sh -c "/usr/bin/gcore 19516" ...
gcore: core.19516 dumped

nipper

If you are getting a core file, save it and open a support case. Include the core file.