Why simulate a process?

Alan Hitchings

By Mark Miller 

 

Why simulate a process?

 

Mark Miller, @EUSP
Global 360
Chief Community Officer and SharePoint Evangelist
New York City, NY

Alan Hitchings

By Derek Weeks

 

Process simulation is an excellent way to look for bottlenecks, staffing problems, training deficiencies or other shortcomings in an existing process. Simulation is also an excellent way to test potential process changes by experimenting with different workflow paths, staffing levels, cross training or other variations in future work patterns.