By Mark Miller
Why simulate a process?
Mark Miller, @EUSP Global 360 Chief Community Officer and SharePoint Evangelist New York City, NY
By Derek Weeks
Process simulation is an excellent way to look for bottlenecks, staffing problems, training deficiencies or other shortcomings in an existing process. Simulation is also an excellent way to test potential process changes by experimenting with different workflow paths, staffing levels, cross training or other variations in future work patterns.
