Got Stuck with WF Email notification

Icebreaker

Hi There,

I was working on a simple straight forward WF.

I am stuck with email notification on success, the task hangs at the success email external task. The external task is not triggering the email and its not move forward to end task to complete the job. However the I am able to receive failed email notification.

Can anyone help me? I am attaching the WFT for your reference.

Regards,

nipper

OK, if the WF is not transitioning but the email is going out properly, then you have 1 of 2 issues. Either the script is not ending properly, by running the callback, or the script is sending incorrect information back to the callback so the WF cannot transition.

Here is how I debug.

Check the active tasks, make certain that the email task is still active.

Go to a shell and run the command being executed from the WF. somethign like:

iwperl iw_solutions.ipl JOBID TASKID WORKAREA WHATEVER ELSE

See what happens.

If it fails to complete (but the email goes out again) then something is hanging and likely the reply from the mailserver that the email was sent is getting lost.

Post what happens if you cannot figure it out.

You can also put the IPL into debug mode and may need to do that.

Andy