9.1.3/9.2 Install Issues

Daniel_Michael

9.1.3 Installer issues

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Some servers are seeing “No Engines Available” after upgrading a working server to 9.1.3/9.2 regardless of what connection method is being using (http://someserver/BPMEngine.net/ecl.rem or tcp://someserver:4001/ECL. both fail to login) It is important to note that not all “No Engines” errors on 9.1.3 are related to this and you should attempt troubleshoot the error normally before running a reinstall to fix it.

 

The issue occurs when the server being upgraded was, at some point, on 9.0.3.x. The “x” must be a hotfix. So far it looks like 9.0.3.0 won’t cause this issue. For example, I reproduced this by upgrading 9.0.3.6 to 9.1.0 to 9.1.3.

 

The fix is the following:

 

After 9.1.x update but before the 9.1.3 update there are two commands which needed to be executed:

 

msiexec.exe /i "\Metastorm BPM.msi" ADDLOCAL=EngineECL REINSTALLMODE=vomus REINSTALL=ALL /Livecpaurw "%TEMP%\MetAddLocalReinstall9.1.txt"

 

Note that the isn’t the install path but rather the path to the 9.1 install directory. You need the 9.1 install directory which contains the Metastorm BPM.msi.

 

msiexec.exe /i {C5FAD0E7-A656-46E2-AD73-E80E0CAE7597} ADDLOCAL=EngineECL /Livecpaurw "%TEMP%\MetAddLocal9.1.txt"

 

After those two operations further updates (to 9.1.3 and later) should be successful. They also create new logfiles so if something goes wrong we’ve got something to look at.

 

 

9.2 Installer Issues

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To fix a 9.2 install after it has been installed.

all Metastorm .dlls are removed from the GAC (c:\windows\assembly), the next steps should be done:

 

1. Run the command using PathTo9.1Install: msiexec.exe /I "PathTo9.1Install\Metastorm BPM.msi" ADDLOCAL=EngineECL REINSTALLMODE=vomus  REINSTALL=ALL /Livecpaurw "C:\MetAddLocalReinstall9.1.txt"
2. Run the command:  msiexec.exe /i {C5FAD0E7-A656-46E2-AD73-E80E0CAE7597} ADDLOCAL=EngineECL /Livecpaurw "C:\MetAddLocal9.1.txt".
3. Run the command using PathTo9.2Install: msiexec.exe /I "PathTo9.2Install\Metastorm BPM.msi" ADDLOCAL=EngineECL REINSTALLMODE=vomus  REINSTALL=ALL /Livecpaurw "C:\MetAddLocalReinstall9.2.txt"
4. Run the command: msiexec.exe /i {C5FAD0E7-A656-46E2-AD73-E80E0CAE7597} ADDLOCAL=EngineECL /Livecpaurw "C:\MetAddLocal9.2.txt".
5. Restart IIS.
6. Start the Engine and open the web client. Attempt to login.

 

Daniel_Michael

We have made some changes in 9.2 to support Content Server. What this means though, is that if you're already implementing use of the Sharepoint DMS provider you might run into some issues. By default in the 9.2 install your web.config (default location on a x64 machine is: C:\Program Files (x86)\Metastorm\BPM\Web\web.config) is going to look like the following:

 

 
   
 
 

 

You're going to want to uncomment the Sharepoint DMS line:

 

 
    
 
 

Kaman_Paul

We did a complete uninstall of 9.1.2.4 and installed 9.2.

 

We've noticed we are missing Metastorm Assemblies in the GAC.  But since we did a clean install, I assume the assemblies shouldn't be in the GAC.

 

Please advise, I'm confused.

Jacob_Eastman

9.2 no longer stores Metastorm .dlls in the GAC. If you see some, they are likely legacy .dlls that should be removed (and the services and IIS restart)