BPMMobile 2.1

Duncan_Baxter

We have recently installed BPM9.2.1 - which works fine, however after installing BPMMobile 2.1 we are unable to open localhost\bpmmobile and receive the error:

 

System.NullReferenceException: Object reference not set to an instance of an object. at Metastorm.EngineData

 

Any assistance on how to resolve the problem would be appreciated?

Stuart White

Sorry to hear about the error. Could you try replace "localhost" in the url with your machine name to see if this makes a difference? Clearing out cache could be another solution. Please do let us know if this works.

 

If this doesn't work, we can have our support troubleshoot the issue... they can be contaced on BPSSupport@opentext.com

 

Stu

Duncan_Baxter

Stu

 

Tried both of the suggestions and I am still receving the same error. I will contact suppor@ as you suggest