Failed to execute deployed method 'ListOptions'

Chris_Pickford

Hi all,

 

Can anyone help me with an error message I am getting on initial action form load?

 

Failed to execute deployed method 'ListOptions', using entity 'Manager'. The LDAP request ';(objectClass=user);displayName,distinguishedName;Subtree' failed. One or more of the LDAP policy values may be set too low to support the request.

 This has started occuring as soon as I have deployed a solution into our production environment. The solution has been working fine whilst in development.

 

I believe it's linked with a dropdown field on the form ('Manager') which gets it's key value pair from an LDAP business object.

 

I have tried removing and recreating the field (as suggested here) and I can confirm that the engine service account does has access to run an LDAP query on our DC from the engine server.

 

Here is the stack trace incase that provides any insight:

 

at Metastorm.Engine.Connectors.OleDBConnector.ExecuteNoTransaction(String commandText, IList`1 parameters, Boolean includeSchemaInformation)
at Metastorm.Runtime.Core.Mbo.LDAPMboConnection.Execute(String commandText, IList`1 parameters, Boolean includeSchemaInformation)
at Metastorm.Runtime.Core.Mbo.ExternalDataMbo.LoadDataFromDB()
at Metastorm.Runtime.Core.Mbo.Query.LoadDataFromDB()
at Metastorm.Runtime.Core.Mbo.ExternalDataMbo.get_Data()
at Metastorm.Runtime.Core.Mbo.Query.get_Data()
at Metastorm.Runtime.Core.Mbo.ExternalDataMbo.Read()
at Metastorm.Runtime.Core.Mbo.LDAPMbo.Read() at Metastorm.Runtime.Models.NewJoinerProject.NewJoinerScript.GetUserListFromAD(LDAP_Users users)
at Metastorm.Runtime.Models.NewJoinerProject.NewJoinerForm.Declarations.NewJoinerFormFields.Declarations.Manager.get_Values()
at Metastorm.Runtime.Core.Forms.DropDownField.get_ListOptions()
at Metastorm.Engine.Evaluation.FolderEvaluation.<>c__DisplayClass71.b__37()
at Metastorm.Engine.Common.ExecutableElements.Wrapper[T](String call, String context, DelegateTemplate`1 function, IFolder90 folder, ExecutableElementsContext contextType, ExecutableElementsFunction functionType, Type source)

 

Thanks in advance!