iwsend_mail.ipl

E mail task is not sending any mail. I think there is error in iwsend_mail.ipl. if any body have working script pls reply

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akshathp

1. Is the script givng any error when executed from the command prompt as testing?
2. Which version of TS do you have installed and what platform?
3. i hope there are no ctrl-M characters inserted in the ipl file if you are using it on Solaris.

Akshat Pramod Sharma
Interwoven Inc.

lucifer

team site version i am using is 5.0.2 and platform is windows2000. the script is not giving any error in the command line

AKB

Any success with the notification...This has been also discussed in the " iw_sendmail" thread. I think if we replace with SMTP then it should work fine.

Edited by AKB on 08/28/02 10:29 AM (server time).

Adam Stoller

Has it worked in the past and just stopped - or has it never worked?

Do you have the mailhost and mailserver settings configured correctly in the iw.cfg file?

If you look at the iwsend_mail.ipl script - look for the line that has '$mailer->open(...)' in it - and let us know if it is on a line by itself or part of a set of expressions wrapped within and eval() call [the script has changed several times over the past several releases - and it's difficult to remember when certain fixes occurred]

--fish
(Interwoven, Curriculum Development)

lucifer

The script has not worked in the past.
the $maier->open() is in a separate line. It is not a part of any expression.

Adam Stoller

Please contact Interwoven's Tech Support and request a more recent version of iwsend_mail.ipl (it probably won't fix the sending problem you are experiencing, but it should fix the problem with the job hanging when it tries (and fails) to send email.

Debugging why it is failing is generally a programming/consulting task - I would suggest you verify the settings in your iw.cfg file and make sure that your TeamSite server can communicate with the mail server (if you, personally, are not familiar with doing these things - talk to your IT staff - they should be able to verify the connectivity for you)

--fish
(Interwoven, Curriculum Development)

pandit

a standard IW answer :-)) [laugh]

on a more serious note..
If that doesnt help either, try modifying the send mail script to use the Net : Smiley Frustrated

MTP and Net::Cmd instead of the Mail::Mailer module.This change had rectified a similar problem in our project. Though the original script later worked (probably due to some network config change on the hosting side), but the script change definitely helped me.
Look at the iw_sendmail thread in the Workflow section for more info