Error Connecting to Appworks
Hello, after installing the Appworks gateway when I try to connect to the Admin URL http://:8080/gateway
I get "Internal Error".
The gateway.log file has the following error. Please advise hot to fix it.
2014-10-09 16:30:03.636 ERROR com.opentext.otds.client.WebServiceOtdsCallerV2 - Error Code=1001 message=The resource doesn't exist. 291d4bbf-2489-4225-9e0f-0cb1ecddd94d 2014-10-09 16:30:03.636 ERROR com.opentext.otag.auth.IdentityService - Could not initialize OTDS identity service--OTAG login may not function; expect to see further errors. com.opentext.otds.OtdsException: Error Code=1001 message=The resource doesn't exist. 291d4bbf-2489-4225-9e0f-0cb1ecddd94d at com.opentext.otds.client.WebServiceOtdsCallerV2.checkWebServiceV2Response(WebServiceOtdsCallerV2.java:578) at com.opentext.otds.client.WebServiceOtdsCallerV2.otdsActivateResource(WebServiceOtdsCallerV2.java:156) at com.opentext.otds.client.OtdsClient.activateResource(OtdsClient.java:653) at com.opentext.otag.auth.OtdsInstaller.reactivateOtdsResource(OtdsInstaller.java:443) at com.opentext.otag.auth.OtdsIdentityService$ClientHolder.<clinit>(OtdsIdentityService.java:186) at com.opentext.otag.auth.OtdsIdentityService.getClient(OtdsIdentityService.java:203) at com.opentext.otag.auth.OtdsIdentityService.auth(OtdsIdentityService.java:224) at com.opentext.otag.auth.IdentityService.authorize(IdentityService.java:128) at com.opentext.otag.rest.impl.AuthImpl.auth(AuthImpl.java:95) at com.opentext.otag.rest.v1.Auth.auth(Auth.java:58) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60) at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:205) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1511) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1442) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1391) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1381) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716) at javax.servlet.http.HttpServlet.service(HttpServlet.java:727) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at com.opentext.otag.rest.util.JsonpFilter.doFilter(JsonpFilter.java:67) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:950) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1070) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:611) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Unknown Source) 2014-10-09 16:32:49.058 INFO com.opentext.otag.rest.util.JsonpFilter - A warning about POST requests is expected due to jsonp filtering, and can be safely ignored. 2014-10-09 16:45:45.196 INFO com.opentext.otag.rest.util.JsonpFilter - A warning about POST requests is expected due to jsonp filtering, and can be safely ignored.
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Comments
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Hi Pradeep,
Did you install the built-in OTDS or did you connect to existing OTDS? did you see the resource from the OTDS Admin page or Admin Client?
Regards, Andre
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It may be an incomplete installation. If this is a fresh install, and you chose to use the "Embedded" directory services, you can revert to a clean state (ready for re-init) with the following:
Shut down tomcat, delete all directories under
<tomcat home>/otds/
EXCEPT 'install', and delete all files from<tomcat home>/conf/Catalina/localhost/
.0
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