Installing the AppWorks Components Pack

I am trying to install an AppWorks Components Pack opentext_everywhere_10.5.13.otag. I get the error "There is a problem with the package you are trying to install.

Looking at the catalina logs, I see the following

all: INSERT INTO APPVERSION (ID, DATA, VERSION, APP_NAME) VALUES (?, ?, ?, ?)
bind => [4 parameters bound]
Query: InsertObjectQuery(com.opentext.otag.rest.apps.AppVersion@6ccb10b1)
at org.eclipse.persistence.internal.jpa.transaction.EntityTransactionImpl.commitInternal(EntityTransactionImpl.java:102)
at org.eclipse.persistence.internal.jpa.transaction.EntityTransactionImpl.commit(EntityTransactionImpl.java:63)
at com.opentext.otag.rest.apps.App.preinstall(App.java:733)
at com.opentext.otag.rest.impl.AppsImpl.preinstallAppOrBundle(AppsImpl.java:229)
at com.opentext.otag.rest.v1.Apps.preinstallAppOrBundle(Apps.java:71)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:205)
at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1511)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1442)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1391)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1381)
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:728)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at com.opentext.otag.rest.util.JsonpFilter.doFilter(JsonpFilter.java:67)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:409)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1044)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)
at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:313)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.4.0.v20120608-r11652): org.eclipse.persistence.exceptions.DatabaseException
Internal Exception: java.sql.SQLException: Java exception: 'Java heap space: java.lang.OutOfMemoryError'.
Error Code: 0
Call: INSERT INTO APPVERSION (ID, DATA, VERSION, APP_NAME) VALUES (?, ?, ?, ?)
bind => [4 parameters bound]
Query: InsertObjectQuery(com.opentext.otag.rest.apps.AppVersion@6ccb10b1)

I have increased the java -XX:MaxPermSize=512m to 2048 and that did not work.

What can I do to fix this?

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Comments

Rhulani Makhubele

I had to increase the -XX:MaxPermSize=512m to 4096 and it worked.

SDay

In order to determine if this was an issue just in your setup rather than a more general issue could you confirm more details of your environment

Such as

Database type used in Appworks
Tomcat version
Java version
Is this tomcat just used for Appworks or do you have other web apps deployed

Thanks

Simon Day
Technical Product Mgr
AppWorks Gateway

Moww Abdin

I have the same issue and yet they found a solution, I've tried your solution it did not work

AppWorks 1.2.2
Tomcat 8
JDK 1.8
CS16.0.2

only Tomcat as webserver is installed

06-Jan-2017 15:53:55.154 SEVERE [http-nio-8443-exec-7] com.sun.jersey.spi.container.ContainerResponse.mapMappableContainerException The RuntimeException could not be mapped to a response, re-throwing to the HTTP container

javax.persistence.RollbackException: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.4.0.v20120608-r11652): org.eclipse.persistence.exceptions.DatabaseException
Internal Exception: com.microsoft.sqlserver.jdbc.SQLServerException:

Cannot insert the value NULL into column 'VERSIONMARKER', table 'OTCS_AppWorks.dbo.APPVERSION'; column does not allow nulls. INSERT fails.
Error Code: 515
Call: INSERT INTO APPVERSION (ID, DATA, VERSION, APP_NAME) VALUES (?, ?, ?, ?)
bind => [4 parameters bound]
Query: InsertObjectQuery(com.opentext.otag.rest.apps.AppVersion@795d8aac)
at org.eclipse.persistence.internal.jpa.transaction.EntityTransactionImpl.commitInternal(EntityTransactionImpl.java:102)
at org.eclipse.persistence.internal.jpa.transaction.EntityTransactionImpl.commit(EntityTransactionImpl.java:63)
at com.opentext.otag.rest.apps.App.preinstall(App.java:728)
at com.opentext.otag.rest.impl.AppsImpl.preinstallAppOrBundle(AppsImpl.java:398)
at com.opentext.otag.rest.v1.Apps.preinstallAppOrBundle(Apps.java:77)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:205)
at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1511)
at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1442)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1391)
at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1381)
at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at com.opentext.otag.rest.util.JsonpFilter.doFilter(JsonpFilter.java:72)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:616)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:528)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1100)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:687)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1520)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1476)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)
Caused by: Exception [EclipseLink-4002] (Eclipse Persistence Services - 2.4.0.v20120608-r11652): org.eclipse.persistence.exceptions.DatabaseException
Internal Exception: com.microsoft.sqlserver.jdbc.SQLServerException: Cannot insert the value NULL into column 'VERSIONMARKER', table 'OTCS_AppWorks.dbo.APPVERSION'; column does not allow nulls. INSERT fails.
Error Code: 515