CHANGE_AFTER_RESET unable to log in

Jean Philippe Forti

Hello,

I am new to the App Works Gateway. I am trying to follow the documentation but I face an odd issue.

I installed gateway on tomcat and its built-in OTDS.
I logged on with otag/otag user, under User Management I changed password for otadmin@otds.admin user.

When I try to log in with otadmin@otds.admin I get the following error: Authentication failed.
and in the directory-access.log I get:

2015-09-22 10:38:27.226 WARN - ,2015/09/22 10:38:27 CEST,0,0,,Authentication Service,Failure Access,28,Initial authentication failed,127.0.0.1,"",,"otadmin@otds.admin","Authentication failure [CHANGE_AFTER_RESET]: otadmin@otds.admin for resource ef29a6f0-9a60-4d5b-b58c-d3991386e7b0"

Do you have any idea on how I could pass this step?

Thanks,

JP

Jean Philippe Forti

Still stuck on this one.
If I connect to the Built-in OTDS using the OpenText Administration Client, I can see that the otadmin@otds.admin user must change its password.
I cannot change this option with the otag user, I got an "Access Denied" message.
When I try to log in with the otadmin@otds.admin user, I am not redirected to a page to change my password.

Any suggestion would be welcomed.

Jean Philippe Forti

I finally found a solution. By logging into http://localhost:8080/otdsws/login with otadmin@otds.admin I was able to reset the password.
I can now log in the AppWorks Gateway with this user.

This should be added to the documentation: https://developer.opentext.com/webaccess/#url=/awd/resources/articles/11098427/appworks+gateway+v120++user+management